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Used ApplianceSTORES

Sas Appliances

431 Maze Blvd

Location & contact

431 Maze Blvd
San Jose, CA 95351

What this store sells

Used

Customer reviews

Reviews from Google

Taiya

1/5 2 years ago

Paid $65 delivery fee , once they got to my house the refrigerator would not fit through my doorway so they charged me another $60 to take the doors off the refrigerator. I was told to wait 24 hours before plugging it in and I did so , after it was on for 48 hours it would not cool down under 52 degrees . I called to get it serviced, they came out and had to buy a part and it still would not go under 52 after another 24 hours . In the end I told them to take it back and I wanted a refund . They did not refund me for the delivery or the removal of the doors . So I lost money in the end of it all and I still don’t have a refrigerator.

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Paid $65 delivery fee , once they got to my house the refrigerator would not fit through my doorway so they charged me another $60 to take the doors off the refrigerator. I was told to wait 24 hours before plugging it in and I did so , after it was on for 48 hours it would not cool down under 52 degrees . I called to get it serviced, they came out and had to buy a part and it still would not go under 52 after another 24 hours . In the end I told them to take it back and I wanted a refund . They did not refund me for the delivery or the removal of the doors . So I lost money in the end of it all and I still don’t have a refrigerator.

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David Z

1/5 2 years ago

Dryer has horrible squeak, probably a bearing or belt pulley. We called them, and were told because we picked dryer up, we would have to bring dryer back to have it serviced. If we had it delivered they would come and fix it. Lame customer service. I will not buy from them again, and never suggest them to anyone in the future. If you're going to sell something, at least have the unit in good condition. Very poor customer service. We were also going to buy a oven in the future. Better off going to Best buy. Also noticed on invoice, customer is responsible to inspect appliances, we were not offered to run dryer before transport to our home. 90 day warranty is worthless. It is also obvious that the owner of this business does not care about his customers by not responding to negative reviews. How lame. If I pay you the delivery fee, would you come and fix this POS. Dryer sounds like a WW1 tank. Grinding on the heads of poor business owners, that are unwilling to satisfy their customers.

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Dryer has horrible squeak, probably a bearing or belt pulley. We called them, and were told because we picked dryer up, we would have to bring dryer back to have it serviced. If we had it delivered they would come and fix it. Lame customer service. I will not buy from them again, and never suggest them to anyone in the future. If you're going to sell something, at least have the unit in good condition. Very poor customer service. We were also going to buy a oven in the future. Better off going to Best buy. Also noticed on invoice, customer is responsible to inspect appliances, we were not offered to run dryer before transport to our home. 90 day warranty is worthless. It is also obvious that the owner of this business does not care about his customers by not responding to negative reviews. How lame. If I pay you the delivery fee, would you come and fix this POS. Dryer sounds like a WW1 tank. Grinding on the heads of poor business owners, that are unwilling to satisfy their customers.

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Matthew Rochell

1/5 5 years ago

Spent $1500 total for washer/dryer and refrigerator. After 1 week the Freezer would not make ice, so they FINALLY replaced it after 3 weeks. 1 month went by and the washer stopped cleaning the clothes, took them 1 month and 2weeks to come out and check on it. They did nothing, they came out opened the washer machine door and closed it, then said it works fine and left. They won't replace it or help me any further so I'm forced to take legal actions.

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Spent $1500 total for washer/dryer and refrigerator. After 1 week the Freezer would not make ice, so they FINALLY replaced it after 3 weeks. 1 month went by and the washer stopped cleaning the clothes, took them 1 month and 2weeks to come out and check on it. They did nothing, they came out opened the washer machine door and closed it, then said it works fine and left. They won't replace it or help me any further so I'm forced to take legal actions.

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Marty

5/5 7 years ago

Last evening my dryer went out, and I'm low on funds till the end of the month. I have lots of laundry I still have to do and the fact that my dryer went out was very annoying. However, I called up the folks at SAS appliances and they were more than willing to assist me with the technical issues as well as giving me a great rate for the parts I needed to replace! If you're on a budget and need some appliances or replacement parts for your appliances , I highly recommend this place. I moved into my first starter home 3 years ago and their prices for washers and dryers are unbeatable. They are refurbished however but repaired with the utmost care and skill. The only reason my dryer went out was because of the breaker fuse and that was my fault, given I sprayed aerosol freshener of the back of the dryer while it was running causing a short in the circuit breaker. But for the last two-and-a-half years the washer and dryer have been running like Champs.

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Last evening my dryer went out, and I'm low on funds till the end of the month. I have lots of laundry I still have to do and the fact that my dryer went out was very annoying. However, I called up the folks at SAS appliances and they were more than willing to assist me with the technical issues as well as giving me a great rate for the parts I needed to replace! If you're on a budget and need some appliances or replacement parts for your appliances , I highly recommend this place. I moved into my first starter home 3 years ago and their prices for washers and dryers are unbeatable. They are refurbished however but repaired with the utmost care and skill. The only reason my dryer went out was because of the breaker fuse and that was my fault, given I sprayed aerosol freshener of the back of the dryer while it was running causing a short in the circuit breaker. But for the last two-and-a-half years the washer and dryer have been running like Champs.

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Michael Maldonado

5/5 9 years ago

I bought a washer and dryer from them a year ago. They were in good shape and lasted the whole year. We ran into an issue with the heating element and the washers plastic spinner didn't spin any more. This was all fair due to them being used and the price I payed for them . But any ways once the heating element went out I called them up and asked if they repair dryers , he said yes and asked if I bought it there. I said yes well long story short he came right over and fixed my issues for the same as others charge just for a service fee. Praise Jesus He always got my back

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I bought a washer and dryer from them a year ago. They were in good shape and lasted the whole year. We ran into an issue with the heating element and the washers plastic spinner didn't spin any more. This was all fair due to them being used and the price I payed for them . But any ways once the heating element went out I called them up and asked if they repair dryers , he said yes and asked if I bought it there. I said yes well long story short he came right over and fixed my issues for the same as others charge just for a service fee. Praise Jesus He always got my back

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