Appliance Direct at Titusville

The sale was easy, I found what I wanted and I bought it. The Man behind the counter told me that the delivery person would call me at 10:00 in the morning and set up a 2-hour window. At 7:42 I have a call from a wireless caller, that I do not answer, and I am waiting for the 10:00 call. At 11:30 they show up, saying that they called earlier that morning, and I did advise him that he was supposed to call me at 10:00, and he said he left a voicemail but there was no voicemail. So the purchasing of the product went very well, the delivery not so much. I also was not told that there would be a $30 charge to change the handles from left-handed to right-handed. Which I am glad I did because I am so much happier now , but I did not know that in the beginning.