Jersey Jim Towers TV & Appliances

Dropped my projector off for one issue, was told they didn't do anything and it works fine. Was told on the way out, "hopefully your screen isn't smaller since I adjusted that knob that you mentioned was broken." The knob was also supposed to be fixed but wasn't. I did it myself after a YouTube video once I got home so I'm not sure why they couldn't fix this. Get home and my screen size is now stuck permanently it would seem to 54" smaller than when I brought it in. Now it says they are closed but there isn't a voice-mail to leave a message. Hopefully I'll be contacted back by this. *edited because they called and refunded me my fee

I recently brought my daughter's treasured vintage record player console to Jersey Jim Towers for service as a treat for her birthday. Within 24 hours of dropping it off I was asked to come by the store. The tech carefully walked me through all of the many repairs and tweaks and cleanings he performed on the unit. Then he turned it on and showed off how great the system now sounded. He was proud of his knowledge, clearly enjoyed tinkering with this 1960s device, and shared the fun with this customer. The charge was reasonable, the expertise impressive, and the customer service unparalleled. My daughter is back to happily sharing her music with her own daughter, so I am happy, too. Excellent experience with Jersey Jim Towers!

These guys are awesome and know what they are doing. Took an old receiver in for repair. They couldn't get the part due to it being non-available. They sold me an upgraded receiver for the price it would have cost to repair the old one. Also gave me a fair price for a 5 disc cd changer I no longer use. The turnaround time was less than a week. I will be doing business with them again soon.

If I could give jersey Jim towers NEGATIVE stars I would… My 91 year old father recently purchased a new maytag refrigerator from jersey Jim towers which they delivered and installed the ice maker. 7 months after it was installed, my family was visiting and were awoken early am to an electrical fire. Thankfully it happened while we were there and no one was hurt. After maytag came out they determined the water line to the ice maker was not properly installed, causing water to leak for 7 months on the electrical outlet, wall, under the floor. This was not a visible leak as it was behind the refrigerator on the wall and under the flooring. This caused a great deal of water and mold damage to the home, along with health issues from the mold for my father. This refrigerator was under warranty. Maytag would not replace because it happened due to faulty installation by jersey Jim towers. This is all documented. After NUMEROUS contact attempts to jersey jim towers ( and better business bureau) to replace the refrigerator, they refuse ANY responsibility to this. We have tried to rectify this amicably but our next recourse would be a lawyer. I would steer clear of this place!!! EDIT… Jersey Jim towers seems to have their information wrong. Maytag offered to put a new compressor in the refrigerator at a cost of $600, VOID OF WARRANTY BECAUSE OF FAULTY INSTALL. Not sure who lives there and when is relevant to any of this. The leak, the improper install was NOT visible until the electrical fire. Yes, my father’s insurance is working to help recover some of the $25,000+ in water/mold remediation and rebuild of his home. NOT covered is a refrigerator under warranty by a faulty install. Again, shop your appliances anywhere but here.