McFarlane's Appliance Center, MAC

⭐⭐⭐⭐⭐ If you're looking for an honest, knowledgeable, and dependable appliance business, look no further than McFarlane's Appliance Center (MAC). McFarlane is one of the best business owners you'll ever meet. He has spent many years repairing, servicing, and selling appliances, and his experience truly shows. His knowledge is second to none, and he's always willing to share it to help customers make the right decision. MAC has an impressive selection of appliances, along with plenty of unique odds and ends that are worth checking out. Whether you're looking for a replacement appliance, parts, or expert advice, this is the place to go. The repair technicians are outstanding. They consistently go above and beyond, and their skill and professionalism are top notch. It's clear they take pride in their work and genuinely care about their customers. Thank you, McFarlane and the entire MAC team, for always being there when we need you. You've earned every bit of this 5-star review. A+ all the way!

We had a service person come out to evaluate our LG refrigerator on 4/22/2026. They told us we would need a new compressor (compressor had been replaced 4 years earlier) drier and more Freon. Even though the compressor was still covered by LG and the cost of the service call was deducted we would still owe $678.00. We then had An LG service person come out who told was there was a leak in the Yodor tube that was too expensive to fix. He said the compressor was fine and that if we added Freon it would leak out again. When contacting MacFarland about the faulty diagnosis they suggested that the Yodor tube never appeared to be a problem in the past with LG and so he stood by their recommendation. Bottom line was we did buy a new refrigerator and were disappointed that MacFarland mis- diagnosed a problem that after shelling out $678.00 would have cost us a new refrigerator anyway within 3 months

Horrible customer service. They were referred by a friend. 1st the owner basically lectured me that the technician called and i was wrong but the tech had the wrong number. They ordered the parts. The 1st visit was nice but once they got the parts, he wanted to come the very next day with no notice. I had an important appointment she he said then i probably can't come back. I told him when i was available. He was so rude that i said i can find someone else if he can't make it. Called this morning to see if the tech was coming and basically talked down to. I advised the owner that the tech never specified if he was coming and that was why i was calling. Another lecture and kept cutting me off. He had no idea wrist my conversation was worth the tech but he did not care to listen and got really rude. I told him forget it. I ask finding someone else. He stayed he already ordered the parts and i did don't care.. turn them back on. Yes i dod cute at him but his attitude and the tech were so condescending and rude. I will NEVER use or recommend. I am in customer service. Let your customers speak and try not talking down to them like they are stupid. And you were wrong. I NEVER did get a call so try not to be rude next time. Horrible service. Probably good repairs but i still not tolerate that kind of attitude from 2 people in your company

I've had nothing but great service and excellent appliances from McFarlands. We bought our refrigerater there and had our dryer serviced by them. They were prompt. The guys who set up or fridge were very professional. The service technician was thorough and reasonably priced. We'll definitely do business again with them.