Pacific Kitchen and Home

I was looking for an oddball fuse for the amp in my boat. I rushed to BB because they said they had 1 in stock at the store. I got there and could not find it. Wayne said it could be back in the installation garage, but they were closed. Wayne said he woukd get the keys and go see if he could find it. Sure enough, he found it. I have to give Wayne high praise. Not many employees would have got the keys and taken the effort to look for it. I have not shopped at best buy in a while. However, that will change now. I love good customer service. And great customer service has more bearing with me than price when shopping for an item. I may need a new marine head unit, and i will go back to best buy to get it . I appreciate Wayne, not too many associates like him.

I appreciate your no haggle approach when it comes to items under warranty. Thank you for making the exchange process seamless. I'm rating a 4 not based on customer service but based on availability. I was on the fitness tracker for quite sometime with no help to be found. I was able to locate someone, but then he had to get someone else who later also had to get another person. Make sure staff members are able to accommodate multiple needs. Other than that... great store location. If you found this review to be helpful, please like below.

This Best Buy Is Actually nice and big. They have tons and tons of electronics and games. They have stopped selling CDs starting this year. I found out the hard way...lol... The customer service was really great and helpful, every employee was asking me If I needed help, they also seem very knowledgeable on products. I recommend this place, especially If you need a new TV and don't mind paying a little more for the piece of mind. Go check them out, and you will be happy.

Bought a new TV but had to return it due to a few bad pixels. They honored the exchange, but only have a 13-14 day purchase policy that they failed to mention when we took it home 2weeks ago. We carried it to customer service (no one offered to assist) then They powered up onsite to confirm and brought out a brand new tv, helped us load it up too! Other than the push to buy a 2-year warranty, service was great!