Central Dupage Appliance

As with previous reviewers, this place is terrible. Ron came out to look at my built-in beverage center on September 9th. He noted that it needed a new "computer," charged me $125, and has been unresponsive ever since. I called him four different times to check status. He got back to me two of the four times and promised he'd call me back with a status and never did. Don't waste your time on this gruff, unreliable man. Horrible business ethics.

Contacted them after he was referred to us by the company where we purchased our dishwasher. He attempted to give us solutions to try over the phone. When they didn’t work, he did show up, but again suggested we try a few things and call him if they didn’t work( of course he charged us a fee for coming). We again tried his suggestions with no luck. Have called him 3/4 times and he does not answer or return our calls. Do not use!!! Also, calling Grand Appliances and suggest they not recommend him, or they will lose our business too! Wish I could give zero stars.

If I can give them Zero stars I would. He is practically the only repairman in the area that can handle Summit under counter beverage fridges. He came out to my house and figured out it was a temperature sensor issue. He told me it may take a month. After numerous calls/texts I finally got a hold of him. He told the part should be coming in at the end of the week. I never heard back and he's ghosted me. He quoted me $200. The part costs $20 so it's not like the job isn't worth doing. I called Summit and ordered the part which is readily available in stock & I will attempt to fix this on my own.