Dick Van Dyke Appliance World

Margaret provided outstanding customer service from start to finish! She made the entire process of purchasing our new washer and dryer quick, easy, and stress-free. She was knowledgeable, patient, and answered all of our questions without making us feel rushed. We were in and out in no time! The delivery team was also professional, courteous, and efficient. Everything arrived on time and was installed with care. We couldn't be happier with our new appliances and the excellent service we received. Thank you, Margaret, and everyone at Dick Van Dyke Appliance World, for making this such a smooth and enjoyable experience. We highly recommend working with Margaret if you're shopping for new appliances!

Wes made this the EASIEST possible purchase ever! When my fridge went out that morning I was dreading searching, waiting, and having to deal With a sales person. I visited every box store in town that morning and searched websites before calling DVD. So glad I called before going with another vendor. Wes was pleasant, super easy to work with and got me an excellent deal on a scratch and dent floor model knowing the urgency of my situation. He texted me photos and emailed me a contract. I will get my new fridge later today! 5⭐️+++for Wes and his efficiency, friendliness and ease to work with.

We had the BEST experience purchasing our washer and dryer from Dick Van Dyke! Margaret was incredibly knowledgeable about the two brands we were considering and took the time to explain the key differences, which helped us make an informed decision. Throughout the entire process, she was patient, personable, and never made us feel rushed or pressured. Her friendly approach and expertise made the experience enjoyable and stress-free. If you're in the market for a new appliance, I highly recommend asking for Margaret. She truly goes above and beyond to provide outstanding customer service!

Walked in an empty DVD store looking to buy a washer. The sales reps were on their cell phones. Felt like I was interrupting and they were a bit disinterested in helping me. Maybe it was the jenes I was wearing!? Neverthess,I told the sales rep the model washer and color I was interested in and was shown that model and color. Asked for pricing and he wouldn't honor advertised online sale I saw before coming to the store. Made purchase anyway because how badly I needed the washer. Took for granted the paper work was gonna reflect what I was shown. Ended up with the wrong color washer on the next day delivery. Don't exactly blame the sales rep for this when the wrong color was on the receipt, but it sure pays off when you are not in a rush and you deal with a sales rep that really provides good service to make sure you are getting exactly what you want instead of being focused on a quick sale. Then had to return to the store to get a printed out owner manual that I thought would have come with the unit at delivery and installation time. Guess that was too much to expect! Shame on me! I really could have spent my $1,655.00 elsewhere. At Dick Van Dyke's Appliance Store, BUYER BEWARE!