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Dick Van Dyke Appliance World

Dick Van Dyke Appliance World

Confirmed open with Google 4.5 1,674 Google reviews Appliance Outlets Scratch & Dent Used Appliances
3800 Wabash Ave (800) 847-4994 Website

Photo from the store's public business listing · 2026-07-15

Location & contact

3800 Wabash Ave
Springfield, IL 62711

Phone: (800) 847-4994

Website: www.appliance-world.com

Brands carried

Bosch Café Electrolux Frigidaire GE Sub-Zero Thermador Whirlpool Wolf

What this store sells

New Open box Scratch and dent

Services

Delivery Financing Warranty

Customer reviews

Reviews from Google

Brenda Jerome

3/5 3 weeks ago

The tech, Thomas was very knowledgeable, polite and professional. Did a great job. However, the people who take the info over the phone & schedule that apt do not listen and do not pass the info along to the techs. I have a stacked washer/dryer & they say it needs 2 techs. Multiple times I have called in for repair and told them it was a stacked unit, but the only send one tech. If I could rate the tech service only would give 5 stars, but since it is an overall score the people on the phones bring it down.

Read full review

The tech, Thomas was very knowledgeable, polite and professional. Did a great job. However, the people who take the info over the phone & schedule that apt do not listen and do not pass the info along to the techs. I have a stacked washer/dryer & they say it needs 2 techs. Multiple times I have called in for repair and told them it was a stacked unit, but the only send one tech. If I could rate the tech service only would give 5 stars, but since it is an overall score the people on the phones bring it down.

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Catherine Brotherton

5/5 a month ago

Cache, Jake, and Brian from Dick Van Dyke did a great job installing our new dishwasher! They were professional and communicated through every step of the process! I could tell they wanted to get the job done correctly, which I appreciated! We are so happy with the job and would highly recommend!

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Bob Hill

5/5 a month ago

We contacted DVD to diagnose an issue with our clothes dryer. There was great communication throughout the experience. A tech was available that same day. We had good dialog about repair versus replace options after the issue was found. We ultimately decided on the repair which they were able to complete right away. They also cleaned up when done.

Read full review

We contacted DVD to diagnose an issue with our clothes dryer. There was great communication throughout the experience. A tech was available that same day. We had good dialog about repair versus replace options after the issue was found. We ultimately decided on the repair which they were able to complete right away. They also cleaned up when done.

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Tyler Horn

5/5 a month ago

I would like to thank Shaun Lankford of the Springfield IL Dick Van Dyke store. He was quick to help us find a washer and dryer we were looking for, as well as helping us set up the shipping installation. Would recommend this store.

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Alissa Glickstein

5/5 4 months ago

Clayton has been professional, respectful, punctual and very knowledgable. He has fixed multiple appliances in our kitchen. He has taken time to be thorough and tidy. Also, Clayton has answered all of my many questions. Thank you so much.

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