Rick's Appliance Svc

If I could give more than five stars I would.... Dalton was wonderful to work with. He was friendly, polite, and incredibly kind throughout the entire visit. He took the time to check every concern I had with my dryer and quickly identified the real issue. Even though we had to order additional parts, he made sure everything was clearly explained and reassured me that the repair is already well on its way to being fully corrected. His thoroughness and professionalism made me feel so much better about the situation. Highly recommend him.

Darryl came out last Friday to look at our washing machine. During the wash cycle, the spin would only come on for 5 seconds and shut off. He had two phones talking back and forth, his laptop runnIng severable possible codes and working diligently on trying to solve the issue. It turned out to be an inverter board, which they happened to have in stock and did not have to order. He was able to come by last Monday to install it. He did a great job and provided excellent customer service both visits. He represented Rick’s in fine fashion. Thank you very much for a job well done!

Devin was fantastic. We had trouble replicating the issue when he first arrived. Rather than just leaving, he patiently repeated the start process. Being familiar with the sounds the machine should make he discovered a piece of trim left from the previous dishwasher and after the trim was removed the machine again worked perfectly. The combination of skill, patience and professionalism was on full display. I couldn’t be happier! Thanks! I will ask for Devin by name the next time I have an issue.