AI
I purchased a washer/dryer combo from Applianceland in January 2026 for our newly remodeled laundry room. When the delivery team showed up I told them they needed to separate the units to fit into the space safely. They ignored me and moved it as one piece and damaged both our walls and brand new floor with 50+ inch scratch from dragging the unit sideways to fit thru the door. It’s been five months since delivery and I have had to follow up five times. Applianceland destroyed my brand new laundry room before we even got to use it. Now they are claiming that I am lying and the damage to the brand new floor was preexisting despite a manager coming out months ago and confirming the damage was from delivery. I don’t trust this company. I will update this review if Applianceland takes action to correct the damage.
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I purchased a washer/dryer combo from Applianceland in January 2026 for our newly remodeled laundry room. When the delivery team showed up I told them they needed to separate the units to fit into the space safely. They ignored me and moved it as one piece and damaged both our walls and brand new floor with 50+ inch scratch from dragging the unit sideways to fit thru the door. It’s been five months since delivery and I have had to follow up five times. Applianceland destroyed my brand new laundry room before we even got to use it. Now they are claiming that I am lying and the damage to the brand new floor was preexisting despite a manager coming out months ago and confirming the damage was from delivery. I don’t trust this company. I will update this review if Applianceland takes action to correct the damage.