First Call Appliance

I previously left a review for this business and Elvig which was kind of an up and down experience, but now I am unable to edit or delete that review. But even though we ended up having to buy a new refrigerator, Elvig did try his best to help us fix the old one and even mire impressive gave us a refund toward the labor on the repair, which he did not have to do and which certainly helped offset the cost of a new fridge. Elvig was certainly knowledgeable.

It took them all of 2 seconds to figure out what part needed to be replaced in my refrigerator. The fridge was on, but it was not cooling/freezing. They were very accommodating. He came back the next day, around 6PM, waited until I got home from work, and fixed the fridge in under 5 minutes. I got them through my AHS warranty. Would definitely work with them again.

Arrived promptly, that’s about it as far as positives. Was here for less than five minutes (including time to write him a $95.00 check for showing up and giving me an incorrect diagnosis ) He told me “the main control board was bad and needed to be replaced, but they don’t sell that board anymore”. He couldn’t help me beyond that. After a little troubleshooting on my own, found it to be a $4.00 overheat safety sensor. Reminding me that sometimes you get what you pay for and sometimes you get it in the butt. Hopefully you all can save yourself $95 and look elsewhere.

First call appliance is absolutely awesome, Bill the owner went out of his way to get here during a snow storm. We had our dryer serviced by a different company several months ago and it hasn't worked right since that alleged repair was made and not to mention our dryer is gas and the ventilation pipe inside the dryer had been left disconnected along with the thermometer wire. Bill had everything fixed within 45 minutes and the price was unbelievably inexpensive. If anyone is looking for an honest appliance repair company don't hesitate to give first call appliance in Rockland a call, it's great to see that's there's still honest repair guys out there!!!!!!.

I've used 1sr Call for almost as long as they've been in business and although they've grown I'm happy to say they still give the same great service they always did. They've fixed my freezer, washing machine, dishwasher, etc over the years and they are always responsive and seemingly able to diagnose and fix any problem promptly. They always seem to be able to find parts, even for some of my old appliances. Great service and reasonable prices. Wonderful people to deal with from start to finish.