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Mr. Appliance of Salem

Mr. Appliance of Salem

Confirmed open with Google 4.6 401 Google reviews
100 Cummings Center Ste 429A (978) 306-4091 Website

Photo from the store's public business listing · 2026-07-15

Location & contact

100 Cummings Center Ste 429A
Peabody, MA 01915

Phone: (978) 306-4091

Website: www.mrappliance.com

Brands carried

Amana Bosch Electrolux Fisher & Paykel Frigidaire GE Haier Hotpoint Kenmore KitchenAid LG Maytag Miele Roper Samsung Speed Queen Sub-Zero Thermador Whirlpool Wolf

Services

Delivery Repair Warranty

Customer reviews

Reviews from Google

Jean Deschene

1/5 3 weeks ago

Technician assessed the problem for five minutes and spent the next ten minutes typing into his tablet. Said it was a spring that had malfunctioned and quoted me $782 to fix. I of course did not want to pay this exorbitant price. I just threw away $154 for a five minute assessment and a completely unreasonable repair price. What a scam this outfit is, don't waste your money. Not able to make a direct reply to the owners response to my original review but want prospective customers to know that what the owner states is not even remotely true. I repeat do not waste your money this is a terrible ripe off of significant money. No extensive or even cursery

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Technician assessed the problem for five minutes and spent the next ten minutes typing into his tablet. Said it was a spring that had malfunctioned and quoted me $782 to fix. I of course did not want to pay this exorbitant price. I just threw away $154 for a five minute assessment and a completely unreasonable repair price. What a scam this outfit is, don't waste your money. Not able to make a direct reply to the owners response to my original review but want prospective customers to know that what the owner states is not even remotely true. I repeat do not waste your money this is a terrible ripe off of significant money. No extensive or even cursery

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Rob Daly

1/5 a month ago

I would avoid. They came out about a month ago to look at our dishwasher and refrigerator. The technician spent about 10 minutes diagnosing both appliances, just by visual inspection, and charged $150 for each. When I asked what would happen if the diagnosis was wrong, I was told there would likely be additional charges once they investigated further. In the end, I paid for a very high-level diagnostic with little confidence that the recommended repairs would actually solve the problems.

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I would avoid. They came out about a month ago to look at our dishwasher and refrigerator. The technician spent about 10 minutes diagnosing both appliances, just by visual inspection, and charged $150 for each. When I asked what would happen if the diagnosis was wrong, I was told there would likely be additional charges once they investigated further. In the end, I paid for a very high-level diagnostic with little confidence that the recommended repairs would actually solve the problems.

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Jack Lanni

5/5 a month ago

This whole process has been great. From reaching out to schedule an appointment, to a knowledgeable and friendly technician showing up to help, to the price was more than reasonable.

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Burrill Street Condo Board

5/5 3 months ago

Valery is very sweet and professional. He is extremely knowledgeable and was a pleasure to work with. He quickly diagnosed the problem and now we are just waiting for the part for the installation appointment. Making an appointment was easy; scheduling was friendly, quick and professional. The Technician, Valery was courteous and communicated his arrival well. I would definitely call them back for my next repair and recommend this company to others. The only thing that could be better is if they took the American Express cards so travel points could be earned. :-)

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Valery is very sweet and professional. He is extremely knowledgeable and was a pleasure to work with. He quickly diagnosed the problem and now we are just waiting for the part for the installation appointment. Making an appointment was easy; scheduling was friendly, quick and professional. The Technician, Valery was courteous and communicated his arrival well. I would definitely call them back for my next repair and recommend this company to others. The only thing that could be better is if they took the American Express cards so travel points could be earned. :-)

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Pattie Goulart

5/5 5 months ago

Val replaced the ignition module in our stove. He was just as professional, pleasant, and sociable as he was when he came before to assess the problem. Even though we told him not to bother, he insisted on removing his shoes before moving through the house. Very thoughtful. The repair was quick, uneventful, and everything works perfectly. I will recommend you, and him anytime anyone asks. Thank You for such great service. :-)

Read full review

Val replaced the ignition module in our stove. He was just as professional, pleasant, and sociable as he was when he came before to assess the problem. Even though we told him not to bother, he insisted on removing his shoes before moving through the house. Very thoughtful. The repair was quick, uneventful, and everything works perfectly. I will recommend you, and him anytime anyone asks. Thank You for such great service. :-)

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