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Used ApplianceSTORES

Trevarrow Inc

Confirmed open with Google 4.5 37 Google reviews
1295 N Opdyke Rd

Location & contact

1295 N Opdyke Rd
Auburn Hills, MI 48326

Customer reviews

Reviews from Google

Don Howe

1/5 a month ago

Went into the Parts and Service office to buy a replacement water filter and air filter for my Sub Zero refrigerator. What a clown show. Little acknowledgement of our presence and total staff confusion re the part number for the water filter. Not impressed by staff - nobody came to the counter - sat in their chairs the entire time we were there. No confidence that they know what they are doing.

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Went into the Parts and Service office to buy a replacement water filter and air filter for my Sub Zero refrigerator. What a clown show. Little acknowledgement of our presence and total staff confusion re the part number for the water filter. Not impressed by staff - nobody came to the counter - sat in their chairs the entire time we were there. No confidence that they know what they are doing.

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Judith Martin

5/5 a year ago

Wonderful experience Made every effort to repair appliance I have used for many clients with great results and will continue to use

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GJ Hin

5/5 6 years ago

Talk about service after the sale! This showroom doesn't actually sell the appliances. But you can learn about them ahead of time. After you own them, you can go back and take a 3 hour cooking class that is really helpful. Everyone who works here is very pleasant to work with.

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David Haines

1/5 8 years ago

I bought a Wolf range and hood from Trevarro years ago. The blower fan was not working optimally. We requested a service call. The well-meaning technician flashed his flashlight around a bit, called the store, said he couldn't fix it because parts were not available, then charged me $100. I disputed the bill and racked up another $60 in finance charges. Now I need work on my range. Once again I tried to "discuss" the bill with Michelle. I begrudgingly agreed to pay the $100 but asked for removal of the late fees. She said no. REALLY?!?!? I guess when you have a monopoly in the area, you can afford to treat your customers shabbily. I love my Wolf, but don't buy from Trevarro.

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I bought a Wolf range and hood from Trevarro years ago. The blower fan was not working optimally. We requested a service call. The well-meaning technician flashed his flashlight around a bit, called the store, said he couldn't fix it because parts were not available, then charged me $100. I disputed the bill and racked up another $60 in finance charges. Now I need work on my range. Once again I tried to "discuss" the bill with Michelle. I begrudgingly agreed to pay the $100 but asked for removal of the late fees. She said no. REALLY?!?!? I guess when you have a monopoly in the area, you can afford to treat your customers shabbily. I love my Wolf, but don't buy from Trevarro.

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J. Michael Lenninger

5/5 8 years ago

What a WONDERFUL place to shop for high-end appliances like Sub Zero and Wolf. They even have an icemaker that makes soft, chewable ice like the kind you get at Sonic! Ask about their monthly cooking demonstrations in their auditorium kitchen.

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