Budget Appliances and mattresses

I purchased a refrigerator 2 weeks ago and it does not work mind you I waited a week to get it because the one I picked out didn’t not fit, fast forward to they sent a repair man out he came on Saturday and did some adjustments to the temperature and told me to call him on Monday if it doesn’t work I called he told me to call the store I did on Monday finally get in touch with somebody to after calling for 3 days only for him to tell me they don’t have but one repair person and he will be out of town for 3 weeks so mean to tell me you sent me something that never worked and now I gotta go 3 weeks with it not working if the warranty is good for 30 days 3 weeks would make it out of warranty right what’s next this sad all food has gone bad I also have a family this is not fare to me and my family this is very very unprofessional I wish would have read the reviews first

On 9/06 me and my mom came to this establishment looking for used appliances which we ended up purchasing 1600 for a LG fridge and LG double stove. My home had electrical issues power in some of the areas of our home and power out in the other areas so we weren’t able to plug up the fridge immediately (very expensive to get your home re wired) so it’s been over a month since we purchase the appliances with a 90 day warranty. We finally get our home re wired to have power throughout our home and boom we plug the fridge up we waited a day in a half ti see if it would get cold it didn’t i called the store they stated they would send someone out now a couple days went past and no communication from the technician called the store back and said hey someone is supposed to come out look at the fridge but haven’t received a call the gentleman that answered said he had been off and not sure what’s going on and get back with me boom Sunday the technician come out on the 19th of October said that he needs a part to fix it he said since it’s Sunday the place wasn’t open cool i get that he stated if they have it in stock he would be back Monday to fix it if not he would order the part come back Tuesday. Tuesday come no technician no call so i call the store back to see what going on here we are another Saturday/Sunday come the owner mark come to my and another technician they says the compressor is out and they have a fridge at establishment the same exact one and will have it delivered take care of it bomb monday comes no delivery Tuesday or Wednesday they try to deliver the exchange but my fiancé work night call him 22 times to try to wake home up to get it delivered but mind you they don’t schedule deliver times they just call you say your appliance is going to b delivered so needless to say we missed out on the delivered that day but the next day the fridge was delivered the replacement that was supposed to be the exact same LG that they removed from my home that i purchased it was not the same it was dirty it was sold we model of a kenmore not LG it had shelves missing when i got home and seen it i immediately text the owner mark which i revived no response i then the next day called the establishment twice no answer two days later i called again explaining what had happened and the woman who answer said let me let you talk to the owner mark i got a hold of the owner mark and gave him the whole run down he stated i don’t know how you received that fridge that is a mix up i tagged the correct fridge myself let me figure out what’s going on we still have the LG fridge we picked up from your home we will fix it and re deliver it to your home can i have your number send me pics of the fridge you got i say ok get off the phone he never text me to send him the pics at all i then call back once a couple days go by to get a eta on the fridge being fixed and re delivered to my home a gentleman answered said that he had been off for the last week he don’t know what going on let him reach out to mark and she what’s going on either him or mark will track back out mop neither did then this is when i let my fiancé step in he called the establishment as well and revived the same statement let me call mark and see what’s going on wither me or mark will call back and no one did at this point it has been 2 weeks since we heard from anyone at this establishment. I will post all the calls and text that i sent to try to get this rectified but it still has not been please don’t support businesses like this who just don’t want to do right thing by the customers come and spend hard earned money..