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Used ApplianceSTORES
Affordable Appliance

Affordable Appliance

8330 35 Rutter St Rochester, NY 14606 (585) 473-8330 Website

Photo from the store's public business listing · 2026-07-15

Location & contact

8330 35 Rutter St Rochester, NY 14606

Phone: (585) 473-8330

Website: affordableappliance.services

Data from affordableappliance.services, verified 2026-07-15. How we verify

What this store sells

Used

Services

Delivery Installation

Customer reviews

Reviews from Google

No Name

5/5 3 months ago

They did great with the delivery the delivery guy’s was good at bringing my refrigerator in my apartment a few weeks ago and now I’m coming to buy me a stove in two weeks.

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maggie morrissey

2/5 a year ago

I genuinely hate leaving bad reviews but the lack of communication has been a huge frustration. I ordered two refrigerators and was told they’d be delivered between 10-12. Tenants took off work and used time to be available. Fridges did not show up. I called and left a message with no response. Called again and finally got someone. Asked her to provide some update time and never got a call back. Things come up, but communication is key. People have jobs including myself and being notified would have allowed multiple people to not wait around for hours, run out to complete tasks or use unnecessary amounts of time off.

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I genuinely hate leaving bad reviews but the lack of communication has been a huge frustration. I ordered two refrigerators and was told they’d be delivered between 10-12. Tenants took off work and used time to be available. Fridges did not show up. I called and left a message with no response. Called again and finally got someone. Asked her to provide some update time and never got a call back. Things come up, but communication is key. People have jobs including myself and being notified would have allowed multiple people to not wait around for hours, run out to complete tasks or use unnecessary amounts of time off.

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Kelly DeJonge

2/5 a year ago

Customer service wasn't that great. Girl had an attitude from the very first word she spoke. She spoke to the service manager and they "didn't want to get involved in the situation". There was absolutely no situation, they just didn't want to go out to Ave E to fix an appliance. First and last time calling them.

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Elly

1/5 3 years ago

This place is Janky and crooked. I ordered a fridge and paid for delivery. The delivery was hours late and the delivery people damaged my property while moving appliances in. I contacted the store several times and talked to the manager who told me the owner would have to take care of it. After several attempts to get in contact with the owner they told me the damage would be covered and to send a quote for the repair cost. I sent the quote and never heard back. I tried reaching out to them several times with no response. Please find another used appliance store. (Response to Reply by owners): If you have owned the store for more than a few months than you were made aware and I have the emails to prove it. How will I contact you this time? Call the store again to try and be connected with you once again. Why don't you leave your direct contact info here so that if you truly want to rectify the situation you can instead of just creating a reply that makes you look like you know nothing about this

Read full review

This place is Janky and crooked. I ordered a fridge and paid for delivery. The delivery was hours late and the delivery people damaged my property while moving appliances in. I contacted the store several times and talked to the manager who told me the owner would have to take care of it. After several attempts to get in contact with the owner they told me the damage would be covered and to send a quote for the repair cost. I sent the quote and never heard back. I tried reaching out to them several times with no response. Please find another used appliance store. (Response to Reply by owners): If you have owned the store for more than a few months than you were made aware and I have the emails to prove it. How will I contact you this time? Call the store again to try and be connected with you once again. Why don't you leave your direct contact info here so that if you truly want to rectify the situation you can instead of just creating a reply that makes you look like you know nothing about this

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Jovan Livada

5/5 6 years ago

The owner and his crew have been phenomenal! We have bought a scratch and dent stove and dryer that are working phenomenally! The prices are great, the staff is friendly both at the store and the delivery guys as well. I have been to several other used appliance stores and in my opinion this is the best by a mile.

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