Sarah Taylor
Just got two brand new ACs from ER Appliances, price was great and the store and customer service are 5/5. Will definitely return if I need anything else
Photo from the store's public business listing · 2026-07-15
Phone: (216) 417-7922
Website: erappliances.net
Sarah Taylor
Just got two brand new ACs from ER Appliances, price was great and the store and customer service are 5/5. Will definitely return if I need anything else
Precious
ER Appliance truly made a meaningful difference for my family by providing a refrigerator at a time when we genuinely needed it. Having a reliable appliance in the home is something many people take for granted, but for us, it was essential to maintaining stability—especially with children in the household. Their willingness to step in and help without hesitation showed not only professionalism but also compassion. It was clear from the start that they value the well-being of the families they serve. What stood out most about ER Appliance was their genuine care for their customers. They did not treat this as just another transaction; instead, they took the time to understand our situation and respond with kindness and urgency. It is rare to encounter a business that prioritizes people—especially children—in such a thoughtful way. Their actions demonstrated that they are deeply invested in the communities they serve and are committed to making a positive impact beyond simply selling appliances. The delivery process was exceptionally smooth and well-organized. From scheduling to arrival, everything was handled with efficiency and professionalism. The delivery team was punctual, respectful, and careful while bringing the refrigerator into our home. They ensured that everything was properly set up and functioning before leaving, which gave us peace of mind. Their attention to detail and respect for our space made the entire experience stress-free. Overall, the process of receiving the refrigerator was seamless from beginning to end. Communication was clear, expectations were met, and the level of service exceeded what we anticipated. ER Appliance not only provided a necessary appliance but also delivered a sense of relief and support during a challenging time. Their dedication to customer care and their thoughtful approach truly set them apart, and I would highly recommend them to anyone in need of reliable service and genuine compassion.
Read full reviewER Appliance truly made a meaningful difference for my family by providing a refrigerator at a time when we genuinely needed it. Having a reliable appliance in the home is something many people take for granted, but for us, it was essential to maintaining stability—especially with children in the household. Their willingness to step in and help without hesitation showed not only professionalism but also compassion. It was clear from the start that they value the well-being of the families they serve. What stood out most about ER Appliance was their genuine care for their customers. They did not treat this as just another transaction; instead, they took the time to understand our situation and respond with kindness and urgency. It is rare to encounter a business that prioritizes people—especially children—in such a thoughtful way. Their actions demonstrated that they are deeply invested in the communities they serve and are committed to making a positive impact beyond simply selling appliances. The delivery process was exceptionally smooth and well-organized. From scheduling to arrival, everything was handled with efficiency and professionalism. The delivery team was punctual, respectful, and careful while bringing the refrigerator into our home. They ensured that everything was properly set up and functioning before leaving, which gave us peace of mind. Their attention to detail and respect for our space made the entire experience stress-free. Overall, the process of receiving the refrigerator was seamless from beginning to end. Communication was clear, expectations were met, and the level of service exceeded what we anticipated. ER Appliance not only provided a necessary appliance but also delivered a sense of relief and support during a challenging time. Their dedication to customer care and their thoughtful approach truly set them apart, and I would highly recommend them to anyone in need of reliable service and genuine compassion.
Courtney Loya
We went in to the store after seeing some great deals online. When we walked in, we were greeted and it was a great atmosphere. We bought a dishwasher, a Sony soundbar and a mirror. We spent $600 total and saved about $950 off retail. Amazing deals and highly recommend.
ItsKalaynaG
I had an absolutely wonderful experience with ER Appliances. I really needed a fridge and was stuck choosing between three different options, and he took the time to walk me through each one and help me decide what would work best for me. I never felt rushed or pressured. He also offered a great payment plan, which honestly made it possible for me to even get a fridge in the first place. The gentleman who helped me was incredibly kind and professional , he even helped with delivery and surprised me by gifting me a beautiful mirror, which I did not expect at all. Customer service like this is rare. I truly felt taken care of from start to finish. I will absolutely recommend ER Appliances to anyone I know and will be coming back for future purchases.
Read full reviewI had an absolutely wonderful experience with ER Appliances. I really needed a fridge and was stuck choosing between three different options, and he took the time to walk me through each one and help me decide what would work best for me. I never felt rushed or pressured. He also offered a great payment plan, which honestly made it possible for me to even get a fridge in the first place. The gentleman who helped me was incredibly kind and professional , he even helped with delivery and surprised me by gifting me a beautiful mirror, which I did not expect at all. Customer service like this is rare. I truly felt taken care of from start to finish. I will absolutely recommend ER Appliances to anyone I know and will be coming back for future purchases.
Rachel S
We are so happy with our purchases! We found our stove through ER Appliances on FB Marketplace and were so impressed with the inventory and prices that we went ahead and bought our refrigerator through them as well. Way better prices than Home Depot or Lowe's and excellent, direct communication! We'll be back.