Charlie Adams Appliance Sales

I purchased a stack W/D from him on Aug. 14, 2018 for tenants who rent from me. He delivered it to Chillicothe. It had a two month warranty. The washer became inoperable and I contacted him on Sept. 23. He kept telling me he would take care of it. Said he wanted to bring another one down in case he could not fix this one. I said great lets do that. I even told him that if he brought another one down and was able to fix this one that would buy the second for another rental unit in the same building. No less than three times from Sept 23 to Oct 3 we spoke on the phone. Each time he said give me a day or two and will call you back. He NEVER would return my calls or set this up and take care of it. I sent him a letter again requesting to please take care of this and honor his warranty and his word. Needless to say I have heard nothing from him. I ended up hiring a local appliance repair guy who did fix it for a charge of $150.00. What happened to a mans word ?

I when I called about a simple refrigerator repair he suggested we should just be able to take care of the issue ourselves. When I called back to ask if he could come out he took my name and number and asked that I call him the next day which I did. I called and left a message which he never returned. We got someone else to do the work after wasting 3 days waiting on him.

I recently purchased a Refrigerator from Charlie, I'd had a lot going on that week. I had to cancel my first appointment to go look at the fridge my daughter was in the hospital, Charlie messaged me several times over those two days to check on my daughter.after she was released I went to look at the Refrigerator and decided to buy it. I live about 60 miles from his store and asked about delivery he did not hesitate. There was a fee of course but much less than expected. So far it works great. I have read all the complaints and wonder if we dealt with the same person? I did purchase my refrigerator with the understanding that it was a used refrigerator and is only warrantied for 30 days. Planning on making more purchases with Charlie.

Bought a Dryer from Charlie Adams on Craigslist. I noticed it wasn't working properly within the first month of using it. Charlie told me that if anything went wrong within the first month he would take care of it. I called Charlie 10 times to see if he would come and take a look at it but he never had time. He was either out on service or he was unavailable. Several different times I gave him my address and phone number but he never came on the days we set something up. I called a repairman and he looked over the dryer and let me know that the motor is bad. And also the parts inside the dryer are old and from different dryers. If I could, I would give zero stars. Charlie's Craigslist ads are deceiving because he doesn't put his name in the ad. You don't know his name until you inquire about purchasing one of his products.

I have been getting a variety of appliances from Charlie for many years. Even before he opened his store. I have NEVER had a problem with anything. I would recommend him, his products and service to anyone. I saw some negative reviews on here, but a person cannot stay in business by having poor customer relations and not standing by their products. Charlie has ALWAYS been an excellent person to do business with.