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Used ApplianceSTORES

NQHI LLC

2897 Johnstown Rd Ste D

Location & contact

2897 Johnstown Rd Ste D
Columbus, OH 43219

Customer reviews

Reviews from Google

TOON KILLER

1/5 a month ago

🛑 WARNING: DO NOT BUY FROM THIS SELLER – Unreliable & Dishonest Seller Info & Location: NQHI LLC, [2897 Johnstown Rd, Suite D, Columbus, OH 43219] The Incident: I purchased an appliance from this seller via Facebook Marketplace on May 2nd, and it came with a stated 30-day warranty. The unit completely failed to hold its temperature, resulting in thousands of dollars worth of food spoiling. I contacted the seller on June 1st—clearly within the 30-day warranty window—to report the issue. The condition of the food proved the unit had actually failed days prior to my message. The Impact on My Family: We are a family of seven with five kids, and we rely heavily on this freezer to keep our household fed. Losing thousands of dollars worth of meat is a massive financial blow to a large family, and the seller’s complete lack of empathy makes the situation even worse. The Issue: Instead of honoring their agreement, the seller is playing games, acting completely unprofessional, and falsely claiming the warranty has expired. They are refusing to fix the issue or offer a refund, leaving me with a broken appliance and a ruined food supply. Avoid this seller at all costs unless you want to get scammed and left with broken equipment. A formal complaint and legal action are being filed.

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🛑 WARNING: DO NOT BUY FROM THIS SELLER – Unreliable & Dishonest Seller Info & Location: NQHI LLC, [2897 Johnstown Rd, Suite D, Columbus, OH 43219] The Incident: I purchased an appliance from this seller via Facebook Marketplace on May 2nd, and it came with a stated 30-day warranty. The unit completely failed to hold its temperature, resulting in thousands of dollars worth of food spoiling. I contacted the seller on June 1st—clearly within the 30-day warranty window—to report the issue. The condition of the food proved the unit had actually failed days prior to my message. The Impact on My Family: We are a family of seven with five kids, and we rely heavily on this freezer to keep our household fed. Losing thousands of dollars worth of meat is a massive financial blow to a large family, and the seller’s complete lack of empathy makes the situation even worse. The Issue: Instead of honoring their agreement, the seller is playing games, acting completely unprofessional, and falsely claiming the warranty has expired. They are refusing to fix the issue or offer a refund, leaving me with a broken appliance and a ruined food supply. Avoid this seller at all costs unless you want to get scammed and left with broken equipment. A formal complaint and legal action are being filed.

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Robert Rose

5/5 2 months ago

I saw a unit they advertised on Facebook Marketplace and they were close to my work. I went to the store and was more than impressed with their demeanor and knowledge. I saw the unit I was interested in and it was in remarkable condition. I was unable to negotiate ANY on the price, as I was wanting a bit of a discount as I had to convert it to LP. No luck. I bought it and did the LP conversion, installed it, and it worked wonderfully...and my wife liked it! They let me bring my old unit to their location and they unloaded it for me. Very nice and respectful crew and I would definitely buy there again!

Read full review

I saw a unit they advertised on Facebook Marketplace and they were close to my work. I went to the store and was more than impressed with their demeanor and knowledge. I saw the unit I was interested in and it was in remarkable condition. I was unable to negotiate ANY on the price, as I was wanting a bit of a discount as I had to convert it to LP. No luck. I bought it and did the LP conversion, installed it, and it worked wonderfully...and my wife liked it! They let me bring my old unit to their location and they unloaded it for me. Very nice and respectful crew and I would definitely buy there again!

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mia fotheringham

5/5 3 months ago

Amazing experience from start to finish. The team was super helpful in picking out the right appliances for my space, answered all my questions, and made everything feel easy. Delivery was quick and the setup was done perfectly. Everything looks great and works even better.

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Brittany Maynard

5/5 3 months ago

Great experience every time. I've now purchased 4 appliances from NQHI LLC, and all have been in excellent condition. Riley was attentive, and delivery was on time and efficient. Highly recommend

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Levi Shamp

5/5 7 months ago

NQ was easy to work with, great communication and a timely delivery. I had my doubts on buying a used appliance, but our fridge is running just fine and is as displayed. Will update if anything changes. Would recommend NQ as a great alternative to replacing appliances.

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