Danny's TV & Appliance photos instock

Well it's another one star review only because there are no negative options. I had my dishwasher replaced earlier this year and it has gone out already I reached out to Danny's as I had used them in the past when they were under different ownership. Unfortunately, the new ownership is horrible, their customer service is less than stellar the woman on the phone or in the front office is rude and lacks any empathy and customer service skills. As for the installers the ones who put in my current dishwasher that has gone out were mediocre at best they showed up assess the situation and then disappeared for two hours to return with what is the cheapest dishwasher I I've ever had Everything is plastic and flimsy which is why it's probably gone out. When I reached out to them to get what I would expect to be warranty work they miraculously did not have any records for this dishwasher saying that the last time they were here was 5 or so years ago. The unfortunate part is I did not keep the invoice, so I have no proof of service or purchase. I will no longer your business with this company, and I recommend you steer clear if you're reading this review. I am an elderly retired veteran on a fixed income so added expenses like this are not without serious impact on my finances. It used to be that local appliance stores would treat their local hometown customers with some sort of respect but that has gone by the wayside at least for Danny's appliances.

Our Maytag washer agitator quit working, we called Dannys, they sent out 2 "repair" guys who walked in reeking of marijuana smoke, took a quick (3 seconds) look and said , "it can't be fixed, you need to buy a new washer". Handed me a bill for $69.00 service call and left. I was so mad, they were here for 5 minutes at the most. They had no intension of fixing my washer or figuring out what was wrong. My husband who is not a professional repairman then took the agitator apart and cleaned it up and now it works perfectly. Do not call them for a repair, service is very bad.

Danny's is a business that is been in Norman as long as I can remember. Their customer service is excellent. Their knowledge superb. I have bought many things, and even had a few repaired. They always do a great job. Their service is quick. Their prices reasonable. And you just get a feeling that they are taking care of you like you are one of their own. Thank you for a job well done. I will be back for my personal and my rental properties.