Metro Appliance Svc

Amazing customer service!! Our salesman was Andrew and our delivery & installer was Gary, both of them are super nice and helpful. I broke our washing machine a week before I am about to give birth. They helped us out at lightning speed with the best customer care I have received. This will be our appliance store for life! Big thank you to Scott, Andrew, and Gary. You really helped us out when we needed it most!

Would of been a higher rating from past experiences. However they stand behind most of there products. We had 2 celing fans go out and this is the 2nd time this happen. The first time we had no problem having the same type fans replaced. This time the lady that helped us was not like the expeirnxe we hsd before. She said they dudnt have fans as they were not department. Then when we went in they had some just not the same type or size. Then she wanted money to replace them, we paid but then they had no one to deliver or instal them. Before leaving i relized they did not have remotes like our previous ones did. She tried to say we did not have fans with remotes but we did both times they came already with the remote . I said you were not here back then she said no i wasnt . But if you want one you have to pay $50 for a remote. I asked cant er order like we had before. She said no. So as we were leaving caring the fans i asked how hsrd is it to instal fans. She said. Im sure you can look it up on intranet. We were not happy with the respone or that we had to pay for fans that were not the same quality plus for remote. When i hot home i looked up the remotethat she charged $50 for and it was $9.00 at Amazon. I could not believe . So we hired someone to put fans in the remotes would not fit in the base so we could not usr the remotes after all that. Vrry fisspointed. Now mind you ee furnished our entire house when we built with there store. What a shame. She truly needs to be beyter with customer service and the wY she treated and talked to us.

Very very impressed. Our salesperson Michael was very educated on what we were looking at dishwashers. We were very happy with his knowledge. We got a really good price and then got 10% off for being a veteran. Then Jordan came out to install and he was very nice and very professional and did a great job and cleaned up after himself would highly recommend these people