carla lennox
I used this place to purchase a refrigerator, microwave, dishwasher. It was during the pandemic. Excellent service. My Fridgedaire dishwasher I bought from them wouldn’t drain. I called Monday May 25. NOBODY responded to my call. I was told Josh would be calling me. I NEVER heard from Josh I’m in week 2 of trying to get my dishwasher fixed. There is an old lady up there extremely RUDE she couldn’t tell me when or if Josh was going to call me back. After my 3rd attempt in one day to talk to Josh I’m on week 2 of waiting for Josh to call I canceled my service with phone call from Josh yesterday June 3 2026. I don’t know what happened. Im surprised at the sloppy communication. I’ve learned I can’t depend on BH Dave’s for appliance repair. I was a Navy wife for 20 years.My husband was deployed all the time. Im used to doing things on my own. With that being said. I googled my problem. I ordered my own part I need a dishwasher drain assembly. In the meantime I’ve found another repair shop. Armstrong out of Greenville. This place used to be fantastic. Not so much anymore. I will NOT EVER call them again for repairs or to purchase new appliances. I took down my previous 5 star review. They really have no customer service anymore. I don’t care if they have been in business 100 years. There lack of communication will end there century old business. Get the old woman who smokes 50 cigarettes a day off the customer service line. I’m glad I found out that I can’t depend on them for honest customer service and repairs. Absolutely worst customer service I’ve ever experienced. I’ve live all over the world. No I don’t recommend this establishment for buying appliances or having any repairs done.
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I used this place to purchase a refrigerator, microwave, dishwasher. It was during the pandemic. Excellent service. My Fridgedaire dishwasher I bought from them wouldn’t drain. I called Monday May 25. NOBODY responded to my call. I was told Josh would be calling me. I NEVER heard from Josh I’m in week 2 of trying to get my dishwasher fixed. There is an old lady up there extremely RUDE she couldn’t tell me when or if Josh was going to call me back. After my 3rd attempt in one day to talk to Josh I’m on week 2 of waiting for Josh to call I canceled my service with phone call from Josh yesterday June 3 2026. I don’t know what happened. Im surprised at the sloppy communication. I’ve learned I can’t depend on BH Dave’s for appliance repair. I was a Navy wife for 20 years.My husband was deployed all the time. Im used to doing things on my own. With that being said. I googled my problem. I ordered my own part I need a dishwasher drain assembly. In the meantime I’ve found another repair shop. Armstrong out of Greenville. This place used to be fantastic. Not so much anymore. I will NOT EVER call them again for repairs or to purchase new appliances. I took down my previous 5 star review. They really have no customer service anymore. I don’t care if they have been in business 100 years. There lack of communication will end there century old business. Get the old woman who smokes 50 cigarettes a day off the customer service line. I’m glad I found out that I can’t depend on them for honest customer service and repairs. Absolutely worst customer service I’ve ever experienced. I’ve live all over the world. No I don’t recommend this establishment for buying appliances or having any repairs done.
