RD&W Appliances

I had a really great experience with RD&W Appliances in Dallas. Antonio, the store owner and delivery driver, is truly one of a kind. He’s an amazing negotiator, but more importantly, he’s honest. He wouldn’t let me purchase something that only looked good on the outside but wasn’t fully working. He could have easily gone for the sale, but he chose integrity instead and that meant a lot to me. He answered every question I had with complete honesty, and when I shared my concerns and asked about pricing, he worked with me without hesitation. Not only that, he allowed me to put down a deposit, hold my appliances for up to 30 days, and even plans to deliver them once I move into my new home. I’m truly grateful for the experience. If you’re looking for a washer, dryer, refrigerator, or stove do yourself a favor and go see Antonio. You won’t regret it.

I had an excellent experience with Don Antonio. I contacted him to help repair my dryer, and from the very beginning, he was professional and respectful. I was really impressed with the way he works—very clean, organized, and careful with every detail. You can tell he has experience and truly cares about delivering quality work. I’m very satisfied with the final result. I would definitely recommend him to anyone looking for reliable and well-done service. Thank you, Don Antonio!

Within 2 days of delivery, the washer started acting up with the LEDs spazzing out and controls unresponsive. Tony held true to his 30 day warranty and was out within a day with same-model replacement (actually one that looked a little better). Day 40, there's a puddle of water forming under the washer. None of the hoses are leaking. Texted Tony as this being the second issue and just outside his warranty period, felt that something should be done here. NO RESPONSE (and by the way a month has elapsed since this happened so the "family emergency" excuse wouldn't apply as I've still not received a response). If I had to pay someone to look at this, it would be at least $200, in which case, I could've just bought a new washer. Fortunately, I am handy, watched a bunch of youtube videos, and followed the water to determine that the internal valve that regulates water flow had failed. This was a $20 part on amazon, but had to wait a few days for delivery. All in all, I was without a washer for a week due to this. Other impressions: OK prices for used W/D and used/banged up refrigerators. Wife & I were moving into a house with a little one so not having these things right away wasn't an option and neither was paying retail for brand new. If I had the time, I would've scoped out estate sales and such to find my own deals to cut out the middle man. Delivery was on time and they seemed to be rather efficient at moving large appliances through tight places so I was happy that doors and walls weren't getting banged up.

Like many others, I was happy to have found this place. The washer dryer combo I got is gorgeous and fits perfectly. Little did I know, my washer would just completely stop working. And wouldn’t you guess it, right after the warranty ended. I can see if it was a year down the line, but I bought this equipment this summer. The owner was unable to help me, but was happy to give me the phone number of his buddy who could fix it. I feel scammed. I will not be back.

I am so happy to have found this place! I had been to numerous used appliance stores one day and had no luck finding a decent washer and dryer set for my budget ($600-$700). My last stop was RD&W where I met the owner Antonio - he was patient, helped me narrow down some options, and told me he would not only deliver but install since I would’ve needed to hire someone else to that for me having no truck/help. Within a couple of days, him and his friend Jose delivered and installed the set I chose, and tested them out before they left. Can’t thank them enough - also, great guys in general! José also mentioned he was a home remodeler, so should I ever need the service, I’ll definitely be calling.