D Little
Found just what we wanted. Order time 6-8 weeks. Called at 8 weeks, they'll get back to me. No call back. Called again at 10 weeks. It's been shipped we'll check and get back to you. No call back. Not sure when we made the next call. It's in Texas on its way. Two more calls no new information but expressed that we're ready to demand a refund. Early June called to make sure the right people were working to authorize a refund but told it's in the warehouse. Arrived to pick up and it's fully enclosed in cardboard and plastic. Can't inspect it but probably better for self transport. Turned out to be a lucky break. If my wife had seen that they had ordered the wrong arm design well...... The couch works as planned but Bry's.... never again.
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Found just what we wanted. Order time 6-8 weeks. Called at 8 weeks, they'll get back to me. No call back. Called again at 10 weeks. It's been shipped we'll check and get back to you. No call back. Not sure when we made the next call. It's in Texas on its way. Two more calls no new information but expressed that we're ready to demand a refund. Early June called to make sure the right people were working to authorize a refund but told it's in the warehouse. Arrived to pick up and it's fully enclosed in cardboard and plastic. Can't inspect it but probably better for self transport. Turned out to be a lucky break. If my wife had seen that they had ordered the wrong arm design well...... The couch works as planned but Bry's.... never again.