Welch's Appliances

They were extremely responsive and helpful to me when I needed a very small obscure part. I drove out to them and they were willing to help me quickly. When I offered to pay, they said don’t worry about it. They were the fourth store I went to that day, but they will be the first next time I’m searching for something I need related to an appliance.

What a wonderful experience at Welch's Appliance! The woman working (I forgot her name) was so helpful and I was in and out in 10 minutes with a washer for delivery in 2 days! The price is great and delivery charge is fair as well! Welch's, you have a customer for life! You guys are great!! Customer Service is #1 (Which is rare nowadays!)

Today was the first time I’d called on Welch’s needing help on an oven repair. They were outstanding. From friendly service on the appointment call, pre-arrival messaging and actual service, all top notch. Taylor was friendly and educational, answering my questions and walking me through his repairs. And pricing for the service call and repair was more than fair. I’ll use and recommend them to anyone asking.

From the moment I stepped inside, I felt truly welcomed by the excellent customer service I received. Honestly, it was the best customer service I've experienced! With so few options for used appliances in Olympia Thurston County, I was so grateful for the team’s effort in helping me find exactly what I needed within my budget. A big thank you to Aimee for making the delivery smooth and quick—such a wonderful experience!