The Washing Machine Man

Washing machine man has been around since I was a kid. Recently purchased a dryer from them. The machine has had 2 service calls since then but the employees are friendly and worked out the appointment times with me. The machine has been running great since, and I can’t stress enough how we need to support and keep these small businesses in business. I will be a returning customer in the future! Oh and the warranty is unbeatable for a used appliance! Get in there and buy yourself something!

I had an issue with my delivery I left you a message about it, and I never got a return call. I'm extremely disappointed by your lack of followup on my problem. I bought a stove from you and while it was being delivered, your delivery driver, who wasn't rude got paint from the hallway they were using, onto the stove. I immediately called the store to see what we could do to try and remove the paint. I never got a call back. That's not good business.

I had a very positive experience with the company overall. I was up for a washer and dryer repair. Despite it taking some time for the part to arrive, I could not argue with the professional service provided. It did not take a long time to finish, and the pricing was explained quite well. And I did not feel robbed at all, because it was all laid out beforehand. PS. Listening to yall's phone system is top tier comedy. Nobody should be confused AT ALL after listening to any of those detailed instructions.

Before I start this review I just want to clarify I have no problems with the people in the office themselves, they aren’t at fault whatsoever. My gripe’s are with the delivery service these people offer and whoever they call their boss. I picked out a fridge from this despicable place before buying the fridge I told the people in the office the measurements of my newly bought home and they moved along with the process of me buying originally a French door fridge. Upon delivery the driver(s) smelled like weed and upon attempting to deliver my fridge they got stuck on my stairwell. They were very unprofessional, going as far as laughing and making comments about the damage they caused; just a lack of professionalism. You would think if you constantly move and deliver appliances to peoples home you’d know if 1, it can fit and 2, if you can get it up there without causing damage. As you can see both drivers failed stupendously. So Friday I didn’t have the fridge I picked out and already had damage in my recently bought home which that was nice. After that the manager of this establishment called me and said it would be fixed and someone would be in contact with me to schedule repairs and I should receive a call from the boss. Saturday, a day after I still received no call even after going back to this despicable establishment and picking out another fridge because this place doesn’t have a refund policy which is on me I can’t blame them that should’ve been my first red flag to show me not to go to this place. After I picked up a similarly sized fridge I couldn’t trust this place to deliver another fridge after the damage they caused; I had to do it myself to do it right. I was able to move a very similarly sized fridge up my stairs without causing any additional damage to my house. So just a heads up to anybody thinking about going to this business realize 2 things and recognize the risk you’re taking. 1, they don’t have the skills to deliver an appliance the right way or can’t recognize they don’t have the ability to do so on top of being unprofessional throughout the whole process. 2, their boss figure does not communicate with you, you would think after causing this damage someone would get back to you asap. This happened 11/21/25 and it is now 11/24/25 8am and I have not received a call from their boss figure or the person who is allegedly supposed to be doing the work to fix this just stupid mistake. If you could cuss in google reviews trust me this review would not be worded the way it is. On top of that I don’t even know if their delivery drivers are qualified to install appliances. I only saw them with one pipe wrench I don’t even know if they held back on my pipes / fittings while installing my stove. So on top of the damage I now have to worry if they caused a Gas leak in my house on top of the damage they caused this is just plain unacceptable and not how you conduct business. If this is not resolved there will be a grievance filed and a very strong possibility of a lawsuit being filed. I need to be contacted asap and hopefully this gets their attention on how serious this matter is. I don’t know if they think they can just take advantage of the situation just because their dealing with someone young but that’s not the case. It’d be a shame if not only they lose business and got sued in the process. Thank you to anybody who took the time to fully read this review I hope I can encourage you to go to an official place of business and think twice before conducting your business here. Additionally if this place tries to deny they caused the damage not only do I have the timestamps on these photos taken before the damage , I also have the pictures from my appraisal and the copy of your delivery paper still.