Dorian Traylor
We bought a brand new whirlpool gas range from them 2 weeks ago. Brought it to our cabin in soldotna, converted it to LP with the supplies that came with it. The stove worked fine, but the oven wouldn’t stay lit. It would ignite then go out. We called them and they said they will not return it. Suggested that we take it to reliable appliances as it should be under warranty. We hauled it back to Anchorage and brought it in to Reliable. They said nothing was wrong with it and charged us $191. We brought it back to soldotna, changed the propane tank, changed the regulator for the propane tank. It still doesn’t work. They said it’s our problem as reliable told them it was converted correctly and is working fine. I’m now at $1100 for a $800 oven that still doesn’t work. I have also had to credit my last 2 renters for the oven now working so that is another $260! I will never, ever buy from them again nor will I ever recommend them to any of my clients!
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We bought a brand new whirlpool gas range from them 2 weeks ago. Brought it to our cabin in soldotna, converted it to LP with the supplies that came with it. The stove worked fine, but the oven wouldn’t stay lit. It would ignite then go out. We called them and they said they will not return it. Suggested that we take it to reliable appliances as it should be under warranty. We hauled it back to Anchorage and brought it in to Reliable. They said nothing was wrong with it and charged us $191. We brought it back to soldotna, changed the propane tank, changed the regulator for the propane tank. It still doesn’t work. They said it’s our problem as reliable told them it was converted correctly and is working fine. I’m now at $1100 for a $800 oven that still doesn’t work. I have also had to credit my last 2 renters for the oven now working so that is another $260! I will never, ever buy from them again nor will I ever recommend them to any of my clients!