Andrew Cartmell
I recently used their appliance repair service for a broken oven igniter and a faulty refrigerator compressor. The technician, Mike, was professional, arrived on time, and clearly explained the issue before starting. He replaced the igniter and adjusted the thermostat, and then tested the fridge over several hours to ensure it held temperature. The labor cost seemed fair — a service call fee plus parts came to about $120 more than the initial estimate, but Mike offered to waive a portion of the labor because a part was delayed. Overall communication was good, workmanship solid — I’d give them 4 stars and would use them again for future appliance issues.
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I recently used their appliance repair service for a broken oven igniter and a faulty refrigerator compressor. The technician, Mike, was professional, arrived on time, and clearly explained the issue before starting. He replaced the igniter and adjusted the thermostat, and then tested the fridge over several hours to ensure it held temperature. The labor cost seemed fair — a service call fee plus parts came to about $120 more than the initial estimate, but Mike offered to waive a portion of the labor because a part was delayed. Overall communication was good, workmanship solid — I’d give them 4 stars and would use them again for future appliance issues.