Overstock Corner - Appliance Store in Lake Elsinore

*update from 1 star to 3 stars I finally got my full refund. Even though it was a stressful and enduring 9 months I'm so happy we worked everything out. I do recommend this store, it is amazing and the staff is really nice. I could've been more upset, but I try to be like Jesus and extend grace and as much patience as possible, thinking the best of others and considering they may be going through something. I really want to give 5 stars since everything is settled and everyone was peaceful about it, but I also want to make sure to be honest to anyone who is genuinely looking for and honest review. I did struggle, I had to pay so much interest during the long waiting times, I had a lot of anxiety thinking if I'd ever get my money back, I had to apologize to my family for what happened and how it could have been worse if the gas leak were to go unnoticed... But alls well now 🙂 * this was my 1st review before i got my refund》》》[[[I came in here to see if I could find a range. I don't want to make this review too long, so here's a long story short in the best way to help those who are looking for a reliable appliance for your home or business. I do not recommend this place. Currently, this is the 7th month of time. I've tried to get my refund from a defective range that had a gas leak and made my family sick. I had to have the gas company.Come out to deem it very dangerous and not to be used until fixed or replaced. It's actually insane because Prior to this stove, I had purchased a range from the same brand that was advertised as gas but was actually propane. This is why I had to trade it in to get the new one that I have right now. The appliances to these stores usually come with a warranty which is why I purchased such expensive investment Here. He guaranteed me that if there was a problem with the stove he would replace it or give me a refund whatever I decide. As I mentioned earlier the first range was Not compatible with my gas setup. So he easily replaced it with another range , but that turned out to be defective and not compatible with my gas setup. So he easily replaced it with another range, but that turned out to be defective. I told him all about it and he hesitated on giving me a refund, Saying that I needed to go through the company Thor to get my refund.I knew that wasn't true but he seemed like he was nice and I ended up going through a ridiculous struggle between Thor and they end up ultimately telling me I had to go through the dealer which was overstock corner appliance. I've never showed so much patience to a company before. But I have a business myself so I tried to not completely give up until I tried everything, extending grace. Only until I had to threaten him with legal actions and the frustrations I experienced was he willing to finally say "I'll get you a refund but thor has to give it back to me first". I had to keep on texting him because he wouldn't update me. Finally he called and let me know that store gave him refund and he's ready to get the range back. He still hesitated to give me my refund. Therefore I am now disputing the charge of my bank and leaving it to them. He's mentioned to me that he runs a good business and cares about his customers. But I beg to differ my elderly parents. And my 2 young nieces, including myself, got sick from gas leak. Even with that knowledge, he refused to get the range out of my home and the money back in my pocket. Even after going 14 mile extending the upmost patience, grace and mercy, he still has not showed me this good business. The only good thing I can say is that I did purchase a dryer and that works really well. But with everything that I've been through. I'm tempted to even take that back because it reminds me of the range sitting in my garage making me think about the terrible customer service, frustrating months of endless endless empty talk and promises... I hope this helps whoever's reading, Be careful and watch out for the wolfs and sheep clothing. I would not bet my family's life on buying another thing from here.]]]]