The Appliance Plug

Peter sold me a Viking stove and the stove they sold me was installed incorrectly and caused a gas leak in my home. It smelled like gas for hours and the fire department had to come out. That is not a small issue, that is a serious safety hazard. The stove ultimately had to be completely replaced, which they did replace. After that, I was strung along for over a month with promises that never happened. He said he would help add a metal piece so the stove would sit flush with my kitchen and also kept saying he would help with a dishwasher purchase. Eventually when I asked him to just be honest about whether he was actually going to follow through and again…. Strung me along and would ghost me for days. I did write a negative review explaining my experience. After my negative review, he reached out saying he wanted to make things right. I gave him another chance, but the same thing happened again. More delays, more rescheduling, and no follow through. At this point I already paid full price for another Viking dishwasher and purchased a metal piece from someone else. No one paying that kind of money should have to deal with unsafe installation, months of delays, and being strung along with no updates and more excuses. I genuinely regret trying to go the “discount appliance” route. You definitely should pay full price somewhere reputable than to deal with this kind of company

We recently visited The Appliance Plug for our appliances, we just purchased our home and needed a washer/dryer and refrigerator. I was truly amazed at the selection of appliances that are top notch name brands at such unbelievable prices! They also delivered and installed all of our appliances that same day. Unbelievable service & selection! A amazing Family owned business with the clients best interest at heart. I cannot refer them enough.