Value Appliance

I think this was the best appliance repair service call we have ever experienced. It started with the office staff scheduling the service - very responsive. We have a Fisher & Paykel dishwasher drawer. Two repairmen came within the repair window, were so nice, checked everything, fixed what was wrong and spent a good amount of time educating us about the particulars of this dishwasher. More information than was provided by our installers or who we purchased it from. I highly recommend this company!

Service started off great, but continually got worse, seems the "Factory Certified Technicians" couldn't diagnose a bad interface. I called the manufacturer, I am in no way a technician or claim to be. With a couple simple questions, they determined a bad interface, sent me the part and I replace it my self and the dishwasher has been working great don't waste your money or time with value appliance. They should consider changing their name. If I could give no stars they would get none!

Initial experience was great; diagnostic visit, followed by ordering of part and install. My wine fridge was having difficulty where only maintaining 61-63 degrees. After part replacement, fridge stopped maintaining temperature, and was reaching room temperature. I called following day and asked if they can take a look, or at least put old part back in. I was informed that they will get back to me. nothing for a week. I followed up multiple time. one response (voicemail) telling me that they will get back to me. Followed up multiple times over weeks, no response. Finally got hold of someone who stated to be account manager. She was not aware of this issue and promised that they will get back to be my end of week; Nothing. I have officially given up. My only saving grace is that after first week of no response, I went out and purchased two small wine fridges to store my wine collection. Send me a message if you know a good Vinotemp repair company.