Lee Supply Fort Wayne: Plumbing, HVAC, & Appliances

Please don't waste your time and especially your money. We must have been given the most inexperienced sales staff available. Extremely frustrating to insulting experience working with them. Work with your builder to go elsewhere; box stores prices, online or anywhere costs are much more affordable and choices much more available. Freestanding tub with them is 3x the cost of even getting the same one at home depot. I wish I could come up with one positive thing to give them. But after the entire process can not. If you do work with them. Review everything!!!! Pull up the model they propose and double check dimensions or capability is what you want. We had to correct so many items numerous times, still missed a few. When looking for a whole house, can get overwhelming. I am forever stuck with a few items, dimensions I requested was for interior sizing; but theirs with outside dimensions. I learned to pull up model and check. Sales didn’t listen or even pay attention to that difference. Take a trip to Ferguson’s or look around local other retailers.

We have dealt with Lee Supply in the past and it was excellent- but this most recent time it was just terrible when something went wrong. We were replacing an existing toilet and the wrong size was ordered (this was not the problem) so we were doing an exchange- but it took 8 WEEKS to get the correct toilet back in! What was worse was the fact that i had a hard time talking to ANYONE about it, so i was left in the dark. When I finally did get a hold of someone who said the toilet was in, it took over a week to get back to me and say we could pick it up and we owed money. I don't want to pay the difference because it was such a headache.