Dandy Deals 2nd Hand Store

Hello, My house had bought a refrigerator in August and it some how stop getting cold. Even though our warranty had expired a month ago after talking to the owner Jeremy he not only decided to replace our fridge but he chose to do it free of charge and deliver it first thing in the morning. You don't meet professional business men and companies like this in late 2025 ANYMORE. Usually it's all about the money however, Jeremy chose to continue to build a long lasting relationship with us and for that we're grateful. To the office manager thank you for your eagerness to assist him in fixing our issue.. I would recommend DANDY DEALS TO ANY BUSINESS AND FOR SURE MY PARENTS. THANK YOU ALL FOR CARE AND CONCERN WE LOOK FORWARD TO DOING MORE BUSINESS WITH YOUR COMPANY. WE LOVE AND APPRECIATE YOU

Came in this morning shortly after they opened and we bought a $300 washer and the lady told us numerous times they test everything before they sell it.. we brought it home and the washer DOES NOT WORK. Wouldn't fill completely with water, cycles didn't work and no cold water only hot worked. Told us we'd have to bring it back so we loaded it in the van brought it back and the person said "yeah the sensors are broken on this machine " I thought yall tested items before selling them... guess not. They swapped it out for a washer that was the same price and we are hooking it up now hope it works!!! This was kinda ridiculous, but I'm glad they let us swap out at least.. Edit/follow up on the second washer we got. It doesn't drain clothes very well at all, when the cycle is done the clothes are completely drenched and weigh like 50 pounds. It doesn't have a drain feature only spin and I have to go back every 5 minutes to spin it, and have to do it about 10 times to get the clothes not so wet but because they were so soaked it ended up breaking our dryer and now we have to go get that too 🙃🙃🙃 would be nice to just get a full refund and get a washer somewhere else. All of their washers were about $300 and they were super old models, definitely not worth the price.

I’ve previously left a review a few years back that I’ve sadly decided to delete. My wife and I have been loyal customers for many years now and we’ve enjoyed everything about this place and especially the small talk with the staff. My wife’s health has declined over the past few years but it’s never stopped her from wanting to stop in any chance she gets. Dandy Deals really felt more like a family environment . Today was by far the most underwhelming experience. From the young woman working the counter to the store in complete disarray. I’m not sure if they’ve did an entire revamp of employees but we really hope not. My wife had a really good relationship with Liz and is always looking forward to seeing her after her doctor appointments. After the years we’ve gotten to know a few of the guys that work the floor and they’ve always been so helpful and accommodating with my wife and I. Russ was always able to answer any question l had. He did most of our deliverers also. I’m just hoping it was an off day because God knows it happens. I pray they get it turned back around and maybe a few more training hours for the new young lady working the front. She seemed a tad bit rude and not very welcoming. My family loves it here; We pray things can get back on track. Dandy Deals has really helped us a lot, but not only my wife and I ; our family and friends we’ve sent in. It took a lot for me to leave this review because this isn’t my normal experience, but unfortunately the place doesn’t seem the same. Praying for Dandy Deals and a prosperous future.

UPDATE... Absolutely love you all! Bought another washer from you and it's working great! Your delivery guys are awesome!! I won't go anywhere else for my big appliances. You guys and Gal rock! Great place to find used appliances with a guarantee and they deliver. I was very happy with my washer and the service. Update: My new dryer stopped working the first day, the heat stopped. I called and they were very nice, had the guys out first thing Monday morning and replaced the dryer. It works great! Thank you and the delivery men are super nice.