Matt's New & Used Appliances

Let me start by saying that this is the first time I've ever purchased used appliances. I was nervous but determined to save money. The store was packed on a Saturday which seemed like a great sign. Andrew was my salesman and he was friendly and helpful. I had a set budget and was able to purchase a Kenmore washer and dryer set for $851 after taxes and delivery. After the expert delivery and setup, I attempted to wash a load using deep fill setting. Washer would not deep fill. I was crushed. Called the store and left a message for service to call me the next morning. No call. I called again and got service on the phone and he began to tell me that these washers do not deep fill. Then to send video of it not filling. I was in tears. I'm an old lady now and I'm not doing all of that. Service set an appt for 8-10 am to look at it to accommodate my work schedule. The day comes and no one shows up. They changed the time to 12-2 which would be after I was at work. I started to fear that I'd been taken advantage of. My 30 day warranty was rapidly expiring and I'd been unable to wash anything. I called the store and got Jesse on the phone. EVERYTHING changed after that. Jesse took control of my situation and within 2 days, I had a better, nicer Whirlpool set switched out and operating perfectly. If you're on the fence about using Matt's Appliance, don't be. I am extremely pleased and comforted that my decision to purchase from Matt's was the right one.

I really needed to replace my old washer, and I'm so glad I stopped by here. The shop had a great selection of appliances, and the staff were super helpful in explaining the different models to me without being pushy at all. They made the whole process easy and even helped me figure out a financing plan that worked for my budget. It’s a great local spot if you're looking for quality gear at a fair price, and I definitely feel like I got a good deal.

The team at Matt's has always been top-notch! Their service team came out to look at my dryer, and the technician was extremely knowledgeable and professional. Unfortunately, my old dryer was beyond repair, but they made the process easy and stress free. They even applied half of my diagnostic fee toward a replacement from their store. Today, I walked out with a nice Kenmore dryer for only $250 and added a one-year warranty for just $69! There refurbished appliances all look brand new!!! Mr. Jerry and Brandon were both great to work with. They were patient, helpful, and genuinely cared about making sure I got taken care of. 100 out of 100! I highly recommend Matt's to anyone looking for honest service, quality appliances, and great customer care.

My experience was great I went on Wednesday dealt with Jerry and he also had been patient with me from days before of me calling and asking questions there was also another guy there name Anthony he was very nice and helpful. My order came on today and Blaze and Tyler was very helpful and professional. I will deal with Matt's from now on and tell everyone to go there

Immediately felt welcomed, great atmosphere. Sales rep was incredibly nice and knowledgeable, able to answer all of my questions and concerns. Helped me find the perfect fridge. Really good price compared to anywhere else i would have found it. Came with a warranty, they walked me through financing. Overall amazing experience will be back for any appliances / repairs I need in the future