Peerless-Premier Appliance Co

I bought an ADA stove from this company. I've had to exchange one already because the door wasn't built properly, it doesn't seal, there's a big gap in it. Well the second stove was the same way so apparently there's a quality control problem. The replacement stove I believe is worse, when I turn it on to bake something the door doesn't stay closed It actually pops open and stays open. Needless to say the outside of the door and around the surrounding area becomes extremely hot making it incredibly unsafe. I'm now stuck with this stove that I paid quite a bit of money for that I didn't realize wasn't working properly because I don't use the oven that often, and now it's been over 90 days. This has been an overall horrible experience and I can't imagine this company being proud of this product.

The spark module went out on our 16 year old range. When I called, a knowledgeable parts representative told me the part I needed to order, even though the range is discontinued. When the part came, I called for instructions and the parts representative talked me through where to locate the module. I replaced it by myself and saved an otherwise good range from the landfill! Very pleased with the great service.

We purchased a brand new electric range the end of May 2017 that did not work properly soon after we got it (ie It only worked on "broil"). It took almost a month of me *trying* to get in touch with someone, to get the oven repaired under manufacturer's warranty, until a repairman finally came out. His repair made the oven go from working on broil, to not working at all. I called back and after almost 2 weeks was finally authorized to get a replacement stove from Lowe's. After ALL of that, they sent me something that must have come from their scratch and dent selection. I am EXTREMELY disappointed in their customer service, service department, and their resolution of this issue. I will make it a point to try to discourage people from going with this brand.