Hahn Appliance Warehouse

We are a bit disappointed in our service. We have spent well over $50k in appliances over the years over three homes. Our refrigerator went out on Wednesday which has been a frustrating mess. We purchased a $4k new one Wednesday, yet it cannot be delivered until Monday. 5 days. It's advertised they provide same day delivery. While we love Hahn Appliance and only buy through them, it's disheartening and frustrating that we cannot get a sooner delivery especially after all the business we have done with them and the price we paid for a new refrigerator. There should be an emergency service (even for a fee). We are faced with a great deal of lost food and money with no help. We are looking at upgrading our laundry machines but may be time to find another company unfortunately.

Shoutout to Phil C. For taking care of my husband and me! We got a washer/dryer set and he was very knowledgeable with each appliances sold. He took great care of us and greeted us as soon as we walked in, unlike most places we went to before. We are a young couple and most businesses did not take us seriously as buyers, but Phil was the only one who did!!

Big shout out to my sales rep Mike who was extremely patient with my indecision and wonderfully knowledgeable! He worked with my budget and provided honest reviews without trying to up sale me. I also want to shout out the delivery guy David M! My home has awkward angles and as tired as I know he was he did not throw in the towel and tell it was impossible. He was so positive and kept saying "I can make this work" and he did ! I would give 5 stars but when I called in for a small refund on a labor fee that was not needed I was met with a very rude rep on the phone that caused me to have to go in where I was met with another rude associate . I guess I can't expect great service from everyone but I think the majority of the reps here you will find to be pleasant

My husband and I purchased a new dryer from Jordan Cook at Hahn. He's a good salesman. We purchased the installation and removal of our old dryer. We did this because my husband was going to have back surgery, and we knew he wouldn't be able to install it. The dryer came on our anniversary 6-19-25. Two days after my husband's surgery. The guys that brought it to installed it were very nice. However, somewhere in the process, the dryer was installed with a flimsy foil duct and silver heat tape. We think the install guys are doing what they are told or shown to do. However, they should be taught the correct way. After a day and a half of calls, Hahn's install manager told our Salesman to tell me they would come out on Tuesday 6-24-25 to make sure there were claps on the dryer . That's great, buy a new dryer and then have to still go to the laundromat because my new dryer could cause a fire 😞.