Alex Healy
I purchased a new LG washer and I am EXTREMELY happy with my experience at Don’s. I’ll try to keep this short but I truly could go on with my experience here.
I walked in having no idea what I wanted - I had a budget and a few recommendations of washers I should NOT get based off of friends experiences, but truly had no idea which brand to go with. Cortney (who isn’t even in sales anymore) helped me and my mom as soon as we got there. She answered any and all questions we had and it truly felt like she wanted me to leave with the right washer FOR ME and not just selling us whatever was the most expensive. I’m so glad she was our girl because she went above and beyond. I also own a business where I need to wash towels and sheets daily so I needed this washer ASAP. She walked me through so many washers and we finally narrowed it down to a black LG top loader with an agitator. This was everything I wanted in a washer and they had it in stock for a quick delivery - which I desperately needed for my business.
The checkout process was so easy. Scheduling the delivery was so easy - and they ended up moving my delivery appointment around to their first stop so I could be home for it and not have to wait an extra day. It was literally delivered the next day at 8am.
The delivery guys were top notch. I want to say the guys name was maybe Eduardo?? That’s what showed up on my phone when he called so I hope that’s right. Him and his partner were lovely, very professional, and QUICK. They removed my old washer through the back of the house (while also needing to remove my back door because my old washer was too big) and had the new washer installed and ready to go within maybe 20 minutes.
Overall 10/10 experience and I’m so happy with my new washer. Honestly, I might be secretly hoping my dryer dies so I can go back soon and get the matching dryer haha!
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I purchased a new LG washer and I am EXTREMELY happy with my experience at Don’s. I’ll try to keep this short but I truly could go on with my experience here. I walked in having no idea what I wanted - I had a budget and a few recommendations of washers I should NOT get based off of friends experiences, but truly had no idea which brand to go with. Cortney (who isn’t even in sales anymore) helped me and my mom as soon as we got there. She answered any and all questions we had and it truly felt like she wanted me to leave with the right washer FOR ME and not just selling us whatever was the most expensive. I’m so glad she was our girl because she went above and beyond. I also own a business where I need to wash towels and sheets daily so I needed this washer ASAP. She walked me through so many washers and we finally narrowed it down to a black LG top loader with an agitator. This was everything I wanted in a washer and they had it in stock for a quick delivery - which I desperately needed for my business. The checkout process was so easy. Scheduling the delivery was so easy - and they ended up moving my delivery appointment around to their first stop so I could be home for it and not have to wait an extra day. It was literally delivered the next day at 8am. The delivery guys were top notch. I want to say the guys name was maybe Eduardo?? That’s what showed up on my phone when he called so I hope that’s right. Him and his partner were lovely, very professional, and QUICK. They removed my old washer through the back of the house (while also needing to remove my back door because my old washer was too big) and had the new washer installed and ready to go within maybe 20 minutes. Overall 10/10 experience and I’m so happy with my new washer. Honestly, I might be secretly hoping my dryer dies so I can go back soon and get the matching dryer haha!