Franco's Appliances Houston

The place is small but cool, the6 have many different appliances and we found what we were looking for today! There are 2 financing options available and a really easy process from start to finish. Only problem I saw was that it was so hot in there...the lady that hel0ed me was so kind and patient and helped me get through the process.

I bought a LG washer and dryer , everyone has been great ! They have great customer service and have been very attentive in communicating. They delivered an installed my machines same day. Had a minor issue with the washer and they had someone out that same evening to check it out. They are very responsible and reliable. I would definitely purchase again.

Don’t buy from this place… They will tell you that will deliver between a certain time and show up 3 hours later. Also will offer you a 60 day warranty I Bought mine 2/27/26 called Monday about an issue I already got. He answered my phone call told me he would watch the video I texted and call me back. Never called back I texted and called the rest of day no response texted again finally go a text asking my address sent that was ignored for another 24hours then I called again 2 times no answer. Then randomly he texts and says Wednesday I ask what time no response… and here we are now on Wednesday never got a text never got a call…. SAVE YOUR SELF AND DONT FALL FOR THE FREE DELIVERY AND GOOD PRICE LIKE I DOD!!!! Spend that extra couple hundred and get you something worth your money you work so hard for. DO BETTER FRANCOS. Also will be contacting the BBB with a complaint and talking to some lawyers today about small claims.

Almost as if they Harris you to purchase. I kept telling the girl no no no I didn’t want it. She had them deliver it anyways. I decided to just give them a try and God do I wish I didn’t. The washer was defected and wouldn’t start. I just know this was a scam. But hear me out go through BBB and OCCC fight it and thank me later. Because I will, it’s not the first time this happened. Even if you have to get an attorney.