Peter's Appliances

DO NOT TRUST THIS APPLIANCE PLACE. THEY DO NOT KEEP RECORDS OF YOUR ORDERS AND THE PERSON ON THE PHONE TOLD ME THEY HAVE NO WAY OF KNOWING WHAT YOU BOUGHT IS THE ONE THEY DELIVERED. IM HAVING ISSUES WITH THE WASHER LESS THAN 4 MONTHS IN AND THEY WONT HONOR THE PAYMENT TRANSACTION ID WITHOUT THE WRITTEN PAPER RECEIPT. DO NOT TRUST THESE PEOPLE. ***Update I scrolled down and called the number that said the owner and after speaking with Jose I will be changing the stars. They explained the process of how they have to reclaim past receipts but was also understanding of my situation since I haven't been in possession of the unit quite yet. I was mortified that the original person was very non chalant about the payment process and then questioned that I had purchased the Unit from them but also he couldn't prove that they had delivered the correct machines without his record either. Basically keep your Receipts because it's a lengthy payment process to go through otherwise. Im glad we came to a solution.

I went this past Saturday and received two appliances for a very very good deal. I asked two of the workers there what washer and dryer was preferred based on my situation and they took their time in explaining. Very sweet and understanding of my overthinking (I do this a lot with everything) and gave me space to settle on what I wanted lol. Very good people and place.

Not sure where to start. When I first purchased the washer and dryer, the young man that I dealt with which I believe is the owner‘s son was very pleasant and helpful. Before dealing with him, I dealt with two separate women who both kept sending me to the opposite stores and the communication was horrible. It had a 90 day warranty and he threw in an extra month so in total we had 120 day warranty. He said nobody ever needs the warranty, but he was gonna give us an extra month just in case. It took me at least a month to get a hold of somebody after numerous phone calls and numerous voicemails. Nobody ever returned my call. I finally got in touch with someone (only bc I was calling again) and that young man was gonna have the Warranty/service guy reach out to me. He reached out to me the same day but I had to follow up with him a week later because he forgot about our text thread. He scheduled somebody to come. I had to follow up again that morning because the time that he told me they were not there. Come to find out it was a totally different person that he sent. That person said there was no issue and that the dryer was not making any noises. it’s making a squeaking Noise. So nothing got resolved. But we had to pay a trip fee. The warranty is almost over with. And the dryer is still making noises. I’m super sad about this experience because two separate people had told me that they had such great experiences at this location.