Bailey Curtis
I felt the technician was very honest and supported my decisions on to not repair my refrigerator. He didn’t try to convince me to use the repair service. He gave me good information that allowed me to make my best decision.
Ron Borgard
Alex was my service technician. He was very friendly and professional. He was very knowledgeable and resourceful with the repairs. I enjoyed meeting him and recommend him for his services.
Licia Hurd
I contacted Sears regarding my broken dishwasher. It took two repairmen and different appointments to come out to assess the issue. The repairmen were both very friendly; however, they weren't able to properly diagnose or fix the issue, so I still have a broken dishwasher with the same issues.🤨
Steven Mark
Had a washing machine leak last night about 5:30pm. Appeared to be a problem with the door seal/gasket on our 10 year old front loading washer. Called immediately for service and Michael L. was here by 10am this morning to diagnose and fix the issue. Seal was cleaned and reset in the opening and the machine was run through a quick cycle for testing. Normal operation now. Great communication, courteous and friendly service. Thank you, Michael!
Read full reviewHad a washing machine leak last night about 5:30pm. Appeared to be a problem with the door seal/gasket on our 10 year old front loading washer. Called immediately for service and Michael L. was here by 10am this morning to diagnose and fix the issue. Seal was cleaned and reset in the opening and the machine was run through a quick cycle for testing. Normal operation now. Great communication, courteous and friendly service. Thank you, Michael!
N Johnson
Francisco was VERY ATTENTIVE to the details. My refrigerator was making a very loud and aggravating noise. He patiently took the machine apart without any problems and although it took a minute to defrost all of the ice that was on the motor— he did it. He carefully replaced all the necessary parts and reassembled everything. I will admit the technician that came BEFORE him didn’t properly assess the situation and just guessed at what parts to order. Granted we only needed 2 of the 5 parts, but it was because of Francisco’s experience that he knew he needed to be more proactive and look before he just replaced unnecessary parts. Saved MONEY! And I appreciate that!! If I have another issue with ANY APPLIANCES…I’ll be REQUESTING FRANCISCO!! This warranty is WORTH EVERY PENNY!!
Read full reviewFrancisco was VERY ATTENTIVE to the details. My refrigerator was making a very loud and aggravating noise. He patiently took the machine apart without any problems and although it took a minute to defrost all of the ice that was on the motor— he did it. He carefully replaced all the necessary parts and reassembled everything. I will admit the technician that came BEFORE him didn’t properly assess the situation and just guessed at what parts to order. Granted we only needed 2 of the 5 parts, but it was because of Francisco’s experience that he knew he needed to be more proactive and look before he just replaced unnecessary parts. Saved MONEY! And I appreciate that!! If I have another issue with ANY APPLIANCES…I’ll be REQUESTING FRANCISCO!! This warranty is WORTH EVERY PENNY!!
1749 Post Oak Blvd
Spring, TX 77056
34295 Monterey Ave
Spring, TX 92270
4021 Spring Cypress Rd
Spring, TX 77388
4021 Spring Cypress Rd
Spring, TX 77388
