Ryland Beaudoin
Brought in a working Samsung dryer after it was picked up by this shop. Weeks went by with no communication. When I finally followed up, I was told parts had been replaced without my consent and I was offered $50.
When I went in person and pointed out that repairs were done without authorization, the tone changed immediately. I was then given $125, but after paying me they tried to pressure me to sign paperwork I had never seen before. When I declined and left, the employee started yelling.
Extremely unprofessional experience. No consent for repairs, poor communication, and aggressive behavior at the end. I would not trust this business with your appliances.
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Brought in a working Samsung dryer after it was picked up by this shop. Weeks went by with no communication. When I finally followed up, I was told parts had been replaced without my consent and I was offered $50. When I went in person and pointed out that repairs were done without authorization, the tone changed immediately. I was then given $125, but after paying me they tried to pressure me to sign paperwork I had never seen before. When I declined and left, the employee started yelling. Extremely unprofessional experience. No consent for repairs, poor communication, and aggressive behavior at the end. I would not trust this business with your appliances.