Kenneth Stephens
Update on review below : I originally gave this company a five-star rating because my initial experience was excellent. The selection process was quick, the staff was helpful, and they recommended the refrigerator and stove that best fit my property. At that point, I was very satisfied with the service.
Unfortunately, everything changed once it was time for delivery. The appliances were not delivered on the promised date, and after nearly a week of repeated assurances that they would arrive, I still had not received them.
Because the products were never delivered as promised, I requested a full refund. My refund request was denied despite the fact that I had not received the items I paid for.
As a result, I can no longer recommend this company based on my experience. While the sales process was positive, the failure to deliver the products as promised and the refusal to issue a refund when requested overshadowed everything else. I hope this matter is resolved promptly, but until then, I cannot justify my original five-star rating.
Original review: Nice and easy service I was in and out. Needed a new Fridge and Stove for rental property. Paola was fast and effect with paperwork as well. Geraldi showed me around and help me pick out the best products for my property. Overall great experience.
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Update on review below : I originally gave this company a five-star rating because my initial experience was excellent. The selection process was quick, the staff was helpful, and they recommended the refrigerator and stove that best fit my property. At that point, I was very satisfied with the service. Unfortunately, everything changed once it was time for delivery. The appliances were not delivered on the promised date, and after nearly a week of repeated assurances that they would arrive, I still had not received them. Because the products were never delivered as promised, I requested a full refund. My refund request was denied despite the fact that I had not received the items I paid for. As a result, I can no longer recommend this company based on my experience. While the sales process was positive, the failure to deliver the products as promised and the refusal to issue a refund when requested overshadowed everything else. I hope this matter is resolved promptly, but until then, I cannot justify my original five-star rating. Original review: Nice and easy service I was in and out. Needed a new Fridge and Stove for rental property. Paola was fast and effect with paperwork as well. Geraldi showed me around and help me pick out the best products for my property. Overall great experience.