AAA Appliance Sales, Repair and Parts Center

The reason I say over priced is they changed 110$ for a dishwasher repair and then 55$ to look at my washer for less than 2 minutes to tell me parts weren’t available. I am reasonable. I understand paying people for their time. However, the 55$ felt excessive since I was already charged for his travel expenses for the other repair. Prob will try another company in the future should I need repairs

Called AAA on Thursday and they were able to come out that afternoon. John came out and quickly discovered that it was two parts on our dryer that needed replacing. He told us he could order them, but we could find them cheaper online. He gave us the exact part numbers, and which website to order from. He even said that they were very easy to install and showed me how to do it. He told me if I ran into any issues I could give him a call or he could come back out and just watch and tell me what to do so that I wouldn’t be charged. He was very helpful and I would definitely call him again.

I Recently had AAA send a technician to check my electric range, and I was very disappointed with the service. The technician only looked at the appliance from the outside and did not open it to inspect the internal components, even though the issue is clearly inside the range. The entire visit lasted just a couple of minutes. I was charged $110 for a “diagnosis,” but the technician admitted he wasn’t sure what the actual problem was since he didn’t open the unit to properly examine it. He told me the reason he didn’t open the range was because that would cost more money. That left me very confused — what exactly was the $110 for? If $110 is not enough to open the range and determine the real issue, then what service did I actually pay for? He also mentioned that if he were to open it and identify the issue, additional parts might need to be ordered at an extra cost. I understand that repairs can require extra parts, but I expected at least a proper inspection for the diagnostic fee. Overall, I feel like I paid $110 without receiving a thorough diagnosis or clear answers. This was not a satisfactory experience.

John and someone else from AAA serviced my range after a speedy part order and arrival. During the service, after the burner part was replaced the electrical plug failed, the stove whip also failed, the main breaker to my home tripped. I was informed that this was not going to be replaced as it was not a warranty item and that I needed to call an electrician because John was not a certified electrician. The company’s name is AAA Home Services, Appliances, hvac, plumbing and ELECTRICAL. So that’s ironic. They couldn’t send someone to repair this. Couldn’t imagine going on a service call as a HVAC guy, replacing a small component like a contactor or safety limit, blow the transformer or other main component and not resolve the issue, telling the customer that they are on their own to resolve the issue.. Anyways, glad that no one was hurt during the service call - having an outlet fail in your face is no fun. Got the outlet replaced, tested the burner, it works. first and last time I have AAA service my home.

Adam P. From AAA appliance sale and repair really provided amazing customer care. Our Speed Queen dyer had been broke but after calling AAA. They were quick to send out a technician and remedy the solution with precision and swiftness. Adam P. Was very professional and friendly, not minding me watching and talking with him. AAA thank you for getting our dryer back in service!