We were looking to upgrade our somewhat dated and average kitchen and knew about the well-respected Callier and Thompson name. After a discussion with a couple acquaintances who both had used them and had nothing but high praises, we knew we probably wouldn’t need to look elsewhere. and scheduled a showroom visit.
Initially met with designer Christine O'Sullivan and had a tour of their extensive showroom and vast selection of cabinets, counters, sinks, tile, fixtures, accessories, and appliances. She listened to our goals, ideas and likes/dislikes, and took the time to explain their process and what to expect with the Callier and Thompson "experience". There was also an in-home visit, initial design with a budget analysis, additional meetings at the showroom and home, lots of selections and coordinating, and then a finalized design. They truly have a tried and tested procedure and everything is meticulously documented, monitored, accounted for and was accessible to us thru a project manager software app. No one else we ever worked with in the past for anything had this meticulous of a mindset when it comes to a project and practically nothing is left to chance. We have full documentation of all measurements, plans, cabinetry, accessories, appliances, warranties, maintenance info, etc. all in one neatly presented notebook for future reference.
Christine's ideas, attentiveness to detail and her accessibility were second to none and we highly value our time working together. Last minute design changes and upgrades were handled graciously. She added tremendous value and insight to the whole experience and made the result so much more rewarding. We cannot say enough good things about her.
It was also a pleasure to work with Greg Fleer, the lead carpenter. He did meticulous work, was very knowledgeable and took the time to share ideas and keep us posted on things. A great guy and real asset to Callier and Thompson.
The quality, fit and finish of the custom walnut cabinetry and trim is superb. Well worth the wait. Everything from the counters to the tile to the wall plates to the extensive lighting just work very well together and we are so pleased with the quality workmanship and end result.
The whole firm from the owners Bob and Carolyn, project manager Josh, Matt w appliances, the painters Phil, Amy and Andrea and everyone else on the staff were exceptionally detail orientated, friendly and took pride in their work. The subcontractors Callier and Thompson used were fully vetted and also did a great job. Everyone cleaned up every day and there were many precautions to protect and contain the work area. They also stand behind all their work and are available if the need would ever arise for anything down the road.
Needless to say, as in real life, there will be some slight delays - scheduling of installations and services, possible supply issues, etc. Be prepared on making do without the use of the room while being remodeled for a few months. Brush up on your air fryer/microwave food ideas and carry out choices. Stock up on disposable tableware and get used to buying ice every couple days. There's typically a wait for the counters to be fabricated and city inspections to be performed. Consider these small sacrifices for a big payoff later.
Overall, it was a very worthy experience with a fantastic end result and a great investment in our home, and we would easily do it all over again. The outlay for the project was not inexpensive, but that is only a concern if value is not perceived, and there is extreme high value received from working with Callier and Thompson. From our experience, we give nothing less than our highest recommendation.
Read full review
We were looking to upgrade our somewhat dated and average kitchen and knew about the well-respected Callier and Thompson name. After a discussion with a couple acquaintances who both had used them and had nothing but high praises, we knew we probably wouldn’t need to look elsewhere. and scheduled a showroom visit.
Initially met with designer Christine O'Sullivan and had a tour of their extensive showroom and vast selection of cabinets, counters, sinks, tile, fixtures, accessories, and appliances. She listened to our goals, ideas and likes/dislikes, and took the time to explain their process and what to expect with the Callier and Thompson "experience". There was also an in-home visit, initial design with a budget analysis, additional meetings at the showroom and home, lots of selections and coordinating, and then a finalized design. They truly have a tried and tested procedure and everything is meticulously documented, monitored, accounted for and was accessible to us thru a project manager software app. No one else we ever worked with in the past for anything had this meticulous of a mindset when it comes to a project and practically nothing is left to chance. We have full documentation of all measurements, plans, cabinetry, accessories, appliances, warranties, maintenance info, etc. all in one neatly presented notebook for future reference.
Christine's ideas, attentiveness to detail and her accessibility were second to none and we highly value our time working together. Last minute design changes and upgrades were handled graciously. She added tremendous value and insight to the whole experience and made the result so much more rewarding. We cannot say enough good things about her.
It was also a pleasure to work with Greg Fleer, the lead carpenter. He did meticulous work, was very knowledgeable and took the time to share ideas and keep us posted on things. A great guy and real asset to Callier and Thompson.
The quality, fit and finish of the custom walnut cabinetry and trim is superb. Well worth the wait. Everything from the counters to the tile to the wall plates to the extensive lighting just work very well together and we are so pleased with the quality workmanship and end result.
The whole firm from the owners Bob and Carolyn, project manager Josh, Matt w appliances, the painters Phil, Amy and Andrea and everyone else on the staff were exceptionally detail orientated, friendly and took pride in their work. The subcontractors Callier and Thompson used were fully vetted and also did a great job. Everyone cleaned up every day and there were many precautions to protect and contain the work area. They also stand behind all their work and are available if the need would ever arise for anything down the road.
Needless to say, as in real life, there will be some slight delays - scheduling of installations and services, possible supply issues, etc. Be prepared on making do without the use of the room while being remodeled for a few months. Brush up on your air fryer/microwave food ideas and carry out choices. Stock up on disposable tableware and get used to buying ice every couple days. There's typically a wait for the counters to be fabricated and city inspections to be performed. Consider these small sacrifices for a big payoff later.
Overall, it was a very worthy experience with a fantastic end result and a great investment in our home, and we would easily do it all over again. The outlay for the project was not inexpensive, but that is only a concern if value is not perceived, and there is extreme high value received from working with Callier and Thompson. From our experience, we give nothing less than our highest recommendation.
