Brianna Kerby
Every employee was super helpful!! My dryer stopped heating and I called to ask if they had a heating element in stock. The first lady was wonderful and ran me through diagnostics and possibilities before replacing the heating element. I tried all of that and ended up having to replace the heating element, Which they had in stock! After replacing the heating element, my dryer wasn’t getting hot, just warm. I called back to ask if they had a thermostat and the gentleman then ran me through other diagnostics and possibilities that it could be , it ended up being the vent in the back was clogged!! which probably made the heating element go out in the first place! Their friendliness and knowledge was so greatly appreciated!
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Every employee was super helpful!! My dryer stopped heating and I called to ask if they had a heating element in stock. The first lady was wonderful and ran me through diagnostics and possibilities before replacing the heating element. I tried all of that and ended up having to replace the heating element, Which they had in stock! After replacing the heating element, my dryer wasn’t getting hot, just warm. I called back to ask if they had a thermostat and the gentleman then ran me through other diagnostics and possibilities that it could be , it ended up being the vent in the back was clogged!! which probably made the heating element go out in the first place! Their friendliness and knowledge was so greatly appreciated!