Arvada Appliance

Arvada Appliance did an outstanding job installing my new dishwasher. David and Derek were true professionals—friendly, fast, and clearly knowledgeable. They knew exactly what they were doing, worked efficiently, and cleaned up everything when they were finished. It’s been a long time since I’ve had technicians in my home who showed this level of skill and professionalism. Excellent experience from start to finish. Highly recommend!

We had a great experience with Anthony, who came to fix an issue with our stove. He was extremely helpful, communicative, and kind. The company as a whole was nice to work with because a human answered the phone when we called. Extremely refreshing and personable in the AI age! We’ll keep working with them as long as possible, especially with such gracious employees as Anthony.

We bought a new washer with Arvada Appliance that’s such a popular brand that it is on a 10-12 week waiting list. Arvada appliance was willing to lend us a replacement since our current washer is inoperable. Great service including David and Rob who delivered and set us up with their lender, free of charge. My kind of company. Thank you. 😊

I had to get a refrigerator very quickly, I was already stressing about my situation. Arvada Appliance was very polite, professional and knowledgeable about the appliance we were interested in purchasing and we were able to get the delivery when needed. I am very happy with my purchase and would go back and will recommend.

Title: Installation Issues, Added Fees, and No Accountability Review: Summary: Appliance installation was done incorrectly, followed by additional service fees and shifting explanations instead of resolving the issue. This review reflects my direct experience with Arvada Appliance and the installation services provided at my home. Arvada Appliance improperly installed both a dishwasher and a stove. When the problems were reported, they charged a second install/service fee to return and address their own work. After 1.5 hours, the stove was still unstable and not level. A stove that is not properly leveled and secured is not just an inconvenience — it is a basic installation and safety issue. From there, the explanation changed. The issue was reframed as a manufacturer problem rather than an installation problem. I was encouraged to replace the appliance instead. A 25% restocking fee was introduced, followed by a pickup fee. I was then told the refund would only apply if I purchased another appliance from them. These terms were introduced step-by-step rather than explained clearly at the beginning. The most telling part: an independent technician inspected the stove and fixed the issue in about five minutes. No parts. No replacement needed. The realtor paid for the visit. If you read the owner’s responses to negative reviews, expect customers to be mischaracterized rather than receiving professional accountability. That same approach continued through a BBB complaint, which closed procedurally — not because the issue was resolved. Others may have had different experiences, but when reviewing the nearly 200 Google reviews and numerous Yelp reviews for this business, I noticed several customers describing similar issues involving appliance installation problems, additional service or restocking fees, and difficulty resolving disputes afterward. If you value clear pricing, accountability for installation work, and honest problem-solving — especially when safety is involved — I recommend choosing another appliance company.