More Than Vacuums - Denver

More Than Vacuums always has a varied and extensive collection of vacuums and espresso machines. I’d been looking for a new vacuum for a while and Nick helped set me up with something I’ll be able to use for years, within my price range, at a fair price. They even offer repairs so I’m not going to have to run around finding parts down the road. Thanks guys!

Will tell you one price but then up charge when you go to pick up. Was told my blender was ready to be picked up, total charges were gonna be $89 after the initial $110 deposit. Go to pick up the blender and I’m being charged $145. The person assisting me on the pick up was a different person who originally called me. Of course the attendant wasn’t able to help me with the “confusion” as it wasn’t their ticket. Could’ve bought a new VitaMix with $255 they charged me to fix my old one.

I had a really positive experience with More Than Vacuums. My Miele vacuum had completely stopped working - it was full of hair and badly clogged. They were able to figure out the problem in a reasonable time frame, service it thoroughly, and get it running like new again. It not only works great now, but they also made it look almost brand new. The team was incredibly friendly, helpful, and took the time to explain everything they were doing. They replaced the filter, showed me how to keep the vacuum clean, and gave me tips on regular maintenance to help it last longer. I really appreciated how much time they spent walking me through everything. They also shared some insight into how older vacuums like mine are built to last, and how repairing them helps reduce waste going to landfills - which I thought was a really cool and an important perspective. Overall, I’m very grateful for their service and attention to detail. I’d gladly recommend More Than Vacuums to anyone looking for reliable, honest, and knowledgeable help with their machine.

Do not give them any appliance to be fixed. I brought my Breville espresso machine in an error with the pressurization dial. When I picked my machine up, I noticed a dent on the front and a huge scuff mark across the front. When I told the manager of the store about it, he said he would look to see if there was a photo of the machine when I brought it in (insinuating that I brought it in that way and was trying to make a fuss about it when I’m picking it up). He said it was normal wear and tear and the best he could do is discount the balance $10 for the dent. I asked if this is normal and he said well, we don’t know if it came in that way. I assure you it did not. Not only did he insinuate that I was trying to pull a fast one on him by bringing in a damaged machine and then pointing it out, he also insulted me by offering only a $10 discount for the damage he caused me. I said, you don’t believe me that I didn’t bring it in that way and he looked at me, shrugged his shoulders and grinned. I asked to see the manager and he said he was the manager. I wish I had read the reviews on here and Yelp before I brought my machine in. No customer service, terrible business, no care for their work and no integrity to do the right thing. Do not go here for anything. And, based on other reviews, talking with the owner goes nowhere either.