Scott Snyder
Terrific company and awesome tech. Our large commercial ice machine had stopped working over New Years and we needed it repaired asap. Hauling ice from the store is no way to run a bar. Called a few repair companies and they hadn't even heard of our high-end ice machine but their "tech could look it up". No thank you. Called Peak, they knew the brand and it's listed as one they service. They called back and talked to us about specifics, what was the machine doing and not doing etc. We sent photos as well as model, make etc. They ordered the parts over the phone, and did not waste time on a service call for a tech to come out and evaluate. The technician called the next day on his way to our bar immediately after picking up the parts at the airport. Such service! It wasn't a cheap fix, but worth every penny, for the knowledge they shared and incredibly fast service.
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Terrific company and awesome tech. Our large commercial ice machine had stopped working over New Years and we needed it repaired asap. Hauling ice from the store is no way to run a bar. Called a few repair companies and they hadn't even heard of our high-end ice machine but their "tech could look it up". No thank you. Called Peak, they knew the brand and it's listed as one they service. They called back and talked to us about specifics, what was the machine doing and not doing etc. We sent photos as well as model, make etc. They ordered the parts over the phone, and did not waste time on a service call for a tech to come out and evaluate. The technician called the next day on his way to our bar immediately after picking up the parts at the airport. Such service! It wasn't a cheap fix, but worth every penny, for the knowledge they shared and incredibly fast service.